Customer Service Executive - Media Enabled Services
Tata Communications
Date: 8 hours ago
City: Pune, Maharashtra
Contract type: Full time
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Description
The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Responsibilities
Maintaining, administering, upgrading, and troubleshooting network tools and equipment
Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc.
Ensure SLA are achieved & work proactively to maintain the same.
Conduct vulnerability assessments for networks, Servers, applications, and operating systems
Conduct network security audits and scanning on a predetermined basis.
Compile and track vulnerabilities over time for metrics purposes.
Timely upgradation of all the tools used and their related documents like SOP s etc.
Desired Skill sets
Demonstration of problem-solving skills
Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
Knowledge of network, operation systems
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Description
The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Responsibilities
Maintaining, administering, upgrading, and troubleshooting network tools and equipment
Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc.
Ensure SLA are achieved & work proactively to maintain the same.
Conduct vulnerability assessments for networks, Servers, applications, and operating systems
Conduct network security audits and scanning on a predetermined basis.
Compile and track vulnerabilities over time for metrics purposes.
Timely upgradation of all the tools used and their related documents like SOP s etc.
Desired Skill sets
Demonstration of problem-solving skills
Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
Knowledge of network, operation systems
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Software Engineer - Intermediate
Gentrack Ltd (Global),
Pune, Maharashtra
1 day ago
The CompanyGentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world’s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We...
Manager - Strategic Transformation
MetLife,
Pune, Maharashtra
2 days ago
Requirements Description and Requirements As part of the MGCC Transformation team, deliver on the following responsibilities: Effective customer engagement: Understand current process flow, identify automation and other improvement opportunities Elicit, document, and validate functional and non-functional requirements Track and report project progress, benefits realization, and ROI to stakeholders Automation leveraging Power Platform capabilities: Produce wireframes, data models, and solution architecture...
Tech Supp Professional
Honeywell,
Pune, Maharashtra
2 days ago
Job DescriptionAs a Tech Support Specialist here at Honeywell, you will play a crucial role in providing exceptional technical support for our customers, ensuring their experience with our products and services is seamless and satisfactory.In this position, you will deliver dependable technical software support for enterprise quality management software geared toward the life sciences industries to both internal and external...
