Customer Service Executive in Thane
Rio Moving
Date: 3 weeks ago
City: Thāne, Maharashtra
Contract type: Full time
Industry: Logistics - Packers & Movers
Job Summary
We're looking for a friendly and organized Customer Support Representative to assist clients with booking, service inquiries, and issue resolution. You’ll be the first point of contact, ensuring a smooth and stress-free moving experience.
Shift: US/Night Shift - Flexible for Rotational Shifts
Key Responsibilities
Job Summary
We're looking for a friendly and organized Customer Support Representative to assist clients with booking, service inquiries, and issue resolution. You’ll be the first point of contact, ensuring a smooth and stress-free moving experience.
Shift: US/Night Shift - Flexible for Rotational Shifts
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Provide service information and assist with bookings.
- Resolve issues related to delays, damage, or service concerns.
- Coordinate with moving teams for scheduling and updates.
- Maintain accurate customer records and follow up after service.
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