Customer Service Executive in Delhi, Patna, Ranchi, Patma (Hybrid)
Gharaunda
Date: 1 week ago
City: Ranchi, Jharkhand
Contract type: Full time
Are you a dynamic individual with a passion for customer service and sales? Shubham Kumar company is looking for a Customer Service Executive to join our team. If you have excellent English proficiency (written) and a strong background in sales, we want to hear from you!
Key Responsibilities
About Company: At Gharaunda, we make finding and renting a home simple, fast, and stress-free. Our mission is to connect individuals and families with rental properties that perfectly match their needs and lifestyle.
We provide a comprehensive platform featuring verified homes across prime locations, ensuring quality and reliability. From budget-friendly apartments to spacious family homes, we cater to diverse preferences.
With transparent processes, expert guidance, and a commitment to customer satisfaction, we aim to revolutionize the rental experience. Whether you're a tenant looking for your dream home or a property owner seeking dependable tenants, Gharaunda is your trusted partner in rental solutions.
Key Responsibilities
- Provide exceptional customer service through various channels such as email, chat, and phone.
- Resolve customer inquiries and issues in a timely and professional manner.
- Utilize sales techniques to upsell products and services to customers.
- Keep accurate records of customer interactions and transactions.
- Collaborate with sales and marketing teams to drive revenue and achieve company goals.
- Stay up-to-date on product knowledge and industry trends to better serve customers.
- Work with a sense of urgency and efficiency to meet or exceed customer expectations.
About Company: At Gharaunda, we make finding and renting a home simple, fast, and stress-free. Our mission is to connect individuals and families with rental properties that perfectly match their needs and lifestyle.
We provide a comprehensive platform featuring verified homes across prime locations, ensuring quality and reliability. From budget-friendly apartments to spacious family homes, we cater to diverse preferences.
With transparent processes, expert guidance, and a commitment to customer satisfaction, we aim to revolutionize the rental experience. Whether you're a tenant looking for your dream home or a property owner seeking dependable tenants, Gharaunda is your trusted partner in rental solutions.
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