Customer Service Executive
Opticianguru
Date: 2 weeks ago
City: Thāne, Maharashtra
Contract type: Full time
We are seeking a Customer Service Executive to handle customer queries, troubleshoot issues, and ensure an excellent user experience. The ideal candidate will be proactive, patient, and able to communicate effectively.
Key Responsibilities
Respond to customer inquiries via calls, emails, and chat.
Resolve issues and provide accurate information about the app.
Guide customers on using app features.
Maintain records of interactions and escalate unresolved issues.
Gather feedback and suggest improvements to enhance customer satisfaction.
Key Responsibilities
Respond to customer inquiries via calls, emails, and chat.
Resolve issues and provide accurate information about the app.
Guide customers on using app features.
Maintain records of interactions and escalate unresolved issues.
Gather feedback and suggest improvements to enhance customer satisfaction.
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