Customer Service Associate
Reliance Retail
Date: 2 weeks ago
City: Faridabad, Haryana
Salary:
₹15,000
-
₹22,000
per year
Contract type: Full time
Customer Service Associate is required in the below store location. This Store has been GAP Store and I have requirement is experience Employees in the Store. The Store Associate plays a key role in delivering an outstanding shopping experience by assisting customers, managing merchandise, and contributing to store performance.
Provide personalized service to enhance customer experience and drive repeat business.
Ensure high levels of customer satisfaction through excellent sales service.
Support inventory management, restocking, and shrink control.
Ensure compliance with store policies and standard operating procedures.
Participate in promotional activities and campaigns to boost sales.
Stay updated on product knowledge to provide expert guidance to customers.
Key Performance Indicators (KPIs)
Sales contribution & upselling performance
Customer feedback & satisfaction ratings
Merchandising compliance & inventory accuracy
- Sales & Customer Engagement
Provide personalized service to enhance customer experience and drive repeat business.
Ensure high levels of customer satisfaction through excellent sales service.
- Store Operations & Merchandising
Support inventory management, restocking, and shrink control.
Ensure compliance with store policies and standard operating procedures.
- Performance & Business Growth
Participate in promotional activities and campaigns to boost sales.
Stay updated on product knowledge to provide expert guidance to customers.
Key Performance Indicators (KPIs)
Sales contribution & upselling performance
Customer feedback & satisfaction ratings
Merchandising compliance & inventory accuracy
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