Customer Relationship Executive in Panchkula, New Chandigarh, Chandigarh, Mohali, Zirakpur
Sahayak Associates
Date: 3 weeks ago
City: Chandīgarh, Chandigarh
Contract type: Full time

Key Responsibilities
- Prospect for new business through various channels and follow up with warm leads.
- Provide prompt, accurate, and friendly customer service. This will include responding to inquiries regarding financial planning, investment options, documentation, assisting with transfers, goal mapping and performance review against client goals.
- Use a customer-focused, needs-based process to educate customers about investment options through IAPs at corporates and “Hum Aapke Dawar” sessions for HNI and UHNI.
- Hold internal and client facing status meetings and updates that report on performance, issues, and continuous improvement.
- Create and maintain comprehensive project and client documentation.
- Plan and facilitate client-planning sessions to ensure all contractual obligations are met and performance of client’s portfolio is on par with expectations.
- Build strong working relationships with clients, stakeholders, and team members through effective communication throughout the client life cycle.
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