Customer Project Manager

Join our Team

About This Opportunity

We are looking for an experienced Project Manager to join our team. In this role, you will be responsible for overseeing project planning, execution, and delivery while managing cross-functional teams and ensuring alignment with business objectives. This is an exciting opportunity to work in a dynamic environment where your leadership and organizational skills will drive project success and continuous improvement.

What You Will Do

• Manage customer and stakeholder relationships by establishing trust and clear communication.
• Align project goals with stakeholders through effective communication and collaboration.
• Lead project planning and roadmapping, defining scope, resources, and delivery timelines.
• Provide technical leadership and guidance, bridging business and technical teams.
• Drive project execution, monitor progress, and mitigate risks to ensure successful delivery.
• Oversee governance and reporting, facilitating regular review meetings and status updates.
• Promote continuous improvement by aligning with CMMI/ITIL processes and driving innovation.
  
  

You will bring

• 12-15 years of relevant IT industry experience, with a strong background in project management within broadcasting/media IT or customer-facing delivery environments.
• Certifications such as Prince2 (Foundation/Practitioner), PMP, or Agile/Scrum Master.
• Proven expertise in Agile and hybrid project methodologies.
• Excellent communication, presentation, and leadership skills to manage technical and remote teams.
• Strong skills in scheduling, resource planning, risk management, and governance.
• Hands-on experience with backend development technologies such as Java, Python, or Golang.
• Awareness of broadcast/media workflows and exposure to reporting tools like Power BI or Tableau.
• Core competencies including strong organizational skills, problem solving, cultural adaptability, and proficiency in project management software like Microsoft Project and JIRA.
  
  

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Chennai

Req ID: 773976