Customer Care Executive - Ycp Shopping Llp - Delhi

VIHU


Date: 5 days ago
City: Remote, Remote
Contract type: Full time
Remote
Job Requirements

Job Title: Customer Care Executive

Company Name: YCP SHOPPING LLP

Location: Delhi, Delhi

Salary: ₹13,000 - ₹19,000 a month

Employment Type: Full-time

Job Description

Are you a skilled communicator with a passion for providing excellent customer service? YCP SHOPPING LLP is currently seeking a Customer Care Executive to join our team in Delhi, Delhi. As a Customer Care Executive, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities

  • Interact with customers via phone, email, and chat to address their queries and concerns.
  • Provide accurate information and assistance to customers in a professional and friendly manner.
  • Troubleshoot and resolve customer issues to ensure their satisfaction.
  • Maintain a high level of product knowledge to effectively assist customers.
  • Document and update customer interactions in our CRM system.

Qualifications

  • Strong communication skills are a must.
  • Applicants must have completed 12th grade or hold a bachelor's degree.
  • Both freshers and experienced candidates are welcome to apply.
  • Applicants must be between the age of 18 and 30.
  • Fluency in Hindi and English is required.

Benefits & Perks

  • Competitive salary range of ₹13,000 - ₹19,000 per month.
  • Health insurance coverage.
  • Work from home opportunity.

FAQs

Q: What are the key responsibilities of a Customer Care Executive?

A: As a Customer Care Executive, your responsibilities include addressing customer inquiries, resolving issues, providing accurate information, and maintaining customer satisfaction.

Q: What qualifications are required for this role?

A: The qualifications for this role include strong communication skills, a minimum of 12th grade education (or equivalent), and fluency in Hindi and English.

Q: Is prior experience necessary for this position?

A: No, we welcome both freshers and experienced candidates to apply for the Customer Care Executive position.

Q: What are the benefits of working with YCP SHOPPING LLP?

A: We offer a competitive salary, health insurance coverage, and the opportunity to work from home.

Q: What is the work schedule for this position?

A: The Customer Care Executive role follows a day shift schedule.

Q: Is relocation to Delhi required for this job?

A: Yes, reliable commuting or planning to relocate to Delhi, Delhi is required for this position.

Join our dynamic team and make a difference in customer satisfaction! Apply now as a Customer Care Executive at YCP SHOPPING LLP in Delhi, Delhi.

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