Counsellor

IDP Education Ltd


Date: 6 hours ago
City: Mysore, Karnataka
Contract type: Full time
About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

  • To provide professional and quality counselling service that exceeds customer and client expectations
  • To achieve student invoice target by intake and assigned destination
  • Support execution of the destination wise activity calendars to deliver pipeline leads and conversion targets by intake.
  • Build strong client support through 100% compliance of application processes.
  • Be a productive and effective member of office team and support OM through exhibiting a collaborative operating style thereby building team spirit 6. Effectively implement global priority projects at country/office (Ex: OSCAR/OSCAR Applied etc.)

Key accountabilities

Business Acumen

Student Services

Destination Client services

Marketing

Events

Quality Assurance

Required Experience

  • Bachelor (or above) qualification
  • Strong knowledge of destination and local education systems
  • 3 plus year of counselling experience preferably in the education industry
  • Ability to multitask under pressure and meet deadlines
  • Visible orientation towards having high quality service as integral part of work ethics
  • Computer skills including, Word, Excel
  • Fluent in English - written and verbal

Strong problem resolution skills

Experience in working with CRM systems will be desirable Good communication skills - written and verbal (English) skills

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Quality Shift Supervisor

Hitachi Energy, Mysore, Karnataka
1 week ago
The opportunity Manufacturing Quality Assurance work includes: Defining and specifying activities, processes, and standards to fulfill the quality requirements for a manufactured material, component, or product. Building and maintaining the infrastructure and systems necessary to consistently ensure the timely delivery of quality products. Auditing, monitoring, and determining the quality of manufacturing processes and/or outputs against defined internal and regulatory standards....

HSE Specialist

Hitachi Energy, Mysore, Karnataka
1 week ago
The opportunity Keeping our people safe and environmentally responsible as we grow and sustain Hub APMEA’s businesses through good HSE and ESG processes and practices.How You’ll Make An ImpactManager legal requirements of HSE and comply on regular basis. Support businesses in meeting the HSE KPIs.Weekly call with all the operation leads to ensure compliance. Prepare the business in line with...

Team Lead, Last mile

Amazon, Mysore, Karnataka
3 weeks ago
DescriptionAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Team lead...