Consultant Transport

IndiGo (InterGlobe Aviation Ltd)


Date: 2 weeks ago
City: Kolkāta, West Bengal
Contract type: Full time
Role Objective: To assist the Transport Assistant Manager in executing and monitoring daily crew transport operations, ensuring punctuality, safety, and service quality. The role involves hands-on coordination with vendors, use of transport automation tools, and maintaining operational records.

Key Responsibilities

  • Daily Transport Coordination
  • Support in planning and dispatching crew transport schedules based on flight rosters.
  • Monitor real-time crew movements and ensure timely pick-up/drop-off.
  • Coordinate with drivers and vendors to manage delays, route changes, or emergencies.
  • Vendor Liaison
  • Act as the first point of contact for transport vendors and drivers on-ground.
  • Report vendor performance issues or service gaps to the Assistant Manager/Manager Transport.
  • Assist in conducting basic checks on vehicle condition and driver behavior.
  • Automation & Tracking
  • Use Indigo’s transport management systems and GPS tools to track vehicle movement.
  • Update trip logs, crew transport records, and exception reports in the system.
  • Flag system issues or discrepancies to the Assistant Manager for resolution.
  • Safety & Compliance
  • Ensure drivers follow Indigo’s safety protocols and grooming standards.
  • Conduct basic safety checks (seat belts, cleanliness, ID verification) before dispatch.
  • Report any safety incidents or violations immediately to the Assistant Manager.
  • MIS & Documentation
  • Maintain daily transport logs, incident reports, and vendor attendance sheets.
  • Assist in preparing basic MIS reports on transport utilization and punctuality.
  • Ensure documentation is updated and available for audits or reviews.
  • Crew Support
  • Assist crew members with transport-related queries and coordinate alternate arrangements when needed.
  • Maintain a courteous and professional demeanor while interacting with crew and vendors.

Qualifications & Skills

  • Graduate or Diploma holder in any discipline.
  • 3-5 years of experience in transport/logistics operations, preferably in aviation or fleet services.
  • Good knowledge of transport tracking systems and proficient in MS Excel.
  • Good communication and coordination skills.
  • Ability to work in shifts, including nights, weekends, and holidays.
  • Strong sense of responsibility, punctuality, and attention to detail.

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