Compliance Senior Specialist

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At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

Role Overview

The Ethics & Compliance Senior Specialist will be part of the Global Ethics and Compliance team and be responsible to develop, support and implement effective programs to identify, prevent, detect, mitigate, and resolve compliance risks, with the goal of strengthening the organization's ethics and compliance program.

Position Responsibilities

• Understand and communicate global Ethics and Compliance policies, processes, and tools to employees and help resolve any queries or doubts
• Conduct awareness and education programs to advise and educate employees on ethics and compliance policies.
• Identify and investigate potential compliance issues and risks, collaborating with the Ethics & Compliance Investigation leads as needed.
• Support compliance due diligence, risk assessments, and monitoring programs.
• Review non-compliance issues and incidents, gather evidence, and document findings.
• Create global communications for site newsletters and monthly messages.
• Prepare reports for global stakeholders and leadership on key risks and training completion.
• Support compliance documentation and recordkeeping.
• Support automation initiatives for reporting and data analytics.
• Maintain accurate records of compliance activities.
• Identify and document business or organisation specific compliance risks.
• Stay informed on compliance developments impacting Google Operations Center.
• Develop expertise in industry standards, global programs to strengthen Ethics and Compliance program.
  
  

Qualifications

Minimum Qualifications and Experience

• Bachelor’s Degree holder from an accredited institution
• Excellent English communication skills (both written and oral)
• Excellent stakeholder management at multiple levels
• 6 years of experience with at least 3-4 years in compliance or audit
• Ethics and Compliance Certifications (preferred)
• Work experience in BPO, and/or captive services organizations preferred
• Prior experience in investigative work (preferred)
• Experience organizing data and applying business context to improve processes or operations.
• Experience working with global compliance programs and managing initiatives of varying complexity
  
  

Skills

• Analytical and Problem-Solving
• Research and Interpretation
• Communication and Interpersonal
• Detail-Oriented
• Familiarity with audit and investigation documentation
• Strong Organizational skills to manage multiple tasks and projects effectively.
  
  

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
  
  

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Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at [email protected].