Community Manager, Associate

E.L.F. BEAUTY


Date: 4 days ago
City: Ahmedabad, Gujarat
Contract type: Full time
About The Company

e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare.

In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 24 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.

Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us

Position Summary

e.l.f Beauty is seeking a Community Manager to engage our incredible growing community. The Community Manager will connect with our fans on Social, and will manage Social inbounds, lead proactive engagement opportunities, track feedback and identify ways to celebrate our customers both on and offline, laddering up to the broader Community strategy. The right candidate is deeply ingrained in Social and the overarching beauty landscape, has a strong editorial voice and has a bias for action.

The Community Manager will help foster the connection with our customer, amplifying their voices and sharing what’s trending in culture.

Responsibilities:

  • Manage and monitor community inbounds across all Social platforms, responding to fan queries, consumer/creator content and industry trends
  • Conduct positive and proactive outreach to aid in brand awareness and foster brand love
  • Escalate consumer inbounds to key channel leads
  • Identify and draft responsive copy based on inbound volume and trend
  • Actively engage with our audience on social media by liking, commenting and responding to messages
  • Be agile, open and have a ‘rapid response’ approach to our online customers
  • Communicate with the customer service team on product orders and promotions
  • Be curious to identify NEW content trends, opportunities and trends to social channels
  • Provide weekly updates on community insights, trending conversations, comments and complaints happening on our social channels (or competitor channels) for reporting
  • This position does include some routine responsibilities; the right candidate will be nimble and adaptive


Requirements:

  • Dedicated experience in consumer communication across social (primarily Instagram and TikTok but could also include Youtube, Pinterest, + Twitch)
  • Must have a strong interest in social media marketing and be an excellent written communicator with strong copywriting, editing and proofreading skills
  • Prior experience in growing and scaling a digital community is a huge plus
  • Excellent multitasking, time-management skills
  • You are culturally-aware and naturally curious—you know what other brands are doing and are always thinking “how can we do this better?”
  • The ability to act fast and in real-time
  • Have a strong passion for all things beauty
  • Experience leveraging industry platforms and tools (ex. Hootsuite, Sprout, Dash Hudson, CreatorIQ, etc.)


This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion.

e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

IndiaNIC Infotech - Java Developer - Spring Boot Framework

IndiaNIC Infotech Limited, Ahmedabad, Gujarat
1 day ago
Responsibilities Familiarity with common technology stacks Web Frameworks: MVC, Spring 2.5 / 3.0, Spring Boot, Spring WS, Spring Rest, microservices. Object-oriented and web-based Enterprise Applications using Java/J2EE technologies and working on the complete System Development Life Cycle (SDLC). Proficient understanding of cloud-based application deployment Proficient understanding of agile Knowledge of multiple front-end languages and libraries (HTML, CSS, JavaScript, XML, jQuery)...

Digital Marketing Manager

Satva Solutions, Ahmedabad, Gujarat
5 days ago
About UsCrafting intelligent business solutions to increase productivity, automate workflows, adhere to compliances, and gain insights to make financial decisions.Job DescriptionJob DescriptionDesignation: Digital Marketing Manager Department: Marketing Experience Required: 10 to 12 YearsEmployment Type: Full-time Location: Ahmedabad Position OverviewWe are seeking a seasoned Digital Marketing Manager with 10–12 years of proven experience in digital strategy, performance marketing, and brand positioning—especially...

Civil Engineering Internship in Ahmedabad

True North Projects & Engineers, Ahmedabad, Gujarat
1 week ago
Are you a Civil Engineering student looking to gain hands-on experience with one of the top firms in the industry? Look no further than Komal Chauhan Company! We are seeking a talented intern who is proficient in AutoCAD to join our team.Selected Intern's Day-to-day Responsibilities Include Collaborate with senior engineers to assist in the design and development of various civil...