Communications Specialist, Operations Internal Communications

Amazon


Date: 17 hours ago
City: Bengaluru, Karnataka
Contract type: Full time
Description

Amazon India is seeking a creative, self-motivated, and analytical internal communications specialist to join our Operations business team. The successful candidate will develop and implement functional communication and engagement campaigns that convey compelling stories to the Amazon India Operations team, which includes Amazon Customer Fulfillment and Amazon Transportation Services.

As An Internal Communications Specialist, You Will

  • Collaborate with Amazon India Operations leadership to support internal communications through online and offline channels
  • Engage with internal stakeholders to uncover stories highlighting Amazon Operations as a desirable workplace and employer of choice
  • Partner with teams to devise creative strategies across multiple channels, showcasing the impact of Amazon India Operations within the ecosystem and communities served
  • Measure, maintain, and enhance the quality of outreach while collaborating with internal business teams
  • Oversee agencies delivering high-quality print, digital, and video production for all internal communication initiatives
  • Develop creative, data-driven internal communications with clear, measurable outcomes
  • Generate ideas and build scalable mechanisms with a strong sense of accountability and focus on delivering great customer experiences

Key job responsibilities

Key Responsibilities Include

  • Collaborating with key stakeholders to devise a communications plan for Amazon India Operations
  • Executing the internal communications plan for new programs, policies, and changes
  • Managing communication channels and monitoring channel usage through metrics
  • Proactively identifying emerging topics and developing communication plans
  • Partnering with HR at operation sites to facilitate execution of the internal communications plan during issues and crises
  • Collaborating with agencies to ensure collateral is translated appropriately for associates
  • Measuring the impact of communication efforts
  • Actively integrating Amazon's core business values and initiatives into everyday practices
  • Establishing stakeholder relationships to shape a news agenda relevant to Amazon India Operations
  • Being hands-on and adaptable, even when tasks fall outside the typical scope
  • Continuously identifying opportunities to Invent and Simplify, creating scalable mechanisms and consistent experiences for employees
  • Navigating a complex organizational structure and influencing stakeholders with competing priorities
  • Serving as a trusted advisor and subject matter expert for OIC's business leads

Basic Qualifications

  • 5+ years of recent professional communications or public relations experience
  • Exemplary written and oral communication skills

Preferred Qualifications

  • Post-graduate degree or diploma in communications
  • Experience working in a manufacturing or factory setting
  • Experience handling agencies and managing multiple stakeholders
  • Experience with ecommerce, retail, or process operations
  • Ability to thrive in a fast-paced environment
  • Experience collaborating with global teams

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ASSPL - Karnataka

Job ID: A2890771

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Web (FE) Engineer

eBay, Bengaluru, Karnataka
1 day ago
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold...

Executive-Supervisor (Inbound)

DP World, Bengaluru, Karnataka
4 days ago
Job Description Key Responsibilities- Plan, organize, and monitor the receiving, shipping, and storage, of all items either from suppliers or production shops ensuring a smooth and consistent operation so parts and supplies are located and distributed to proper departments in an effective and efficient manner as needed to satisfy internal and external customer requirements. Plans and coordinates work, trains and...

Marketing Manager, Google Play Retail and Payments Activation

Google, Bengaluru, Karnataka
4 days ago
Minimum qualifications:Bachelor's degree or equivalent practical experience.4 years of experience in marketing working across one or more marketing fields (i.e. growth, product marketing, brand marketing, social).Experience managing cross-functional or cross-team projects.Preferred qualifications:Experience with in-store/online merchandising, channel marketing, and execution.Experience crafting marketing strategies using both quantitative and qualitative insights.Experience in designing marketing strategy and promotional programs.Experience in developing visual assets, messaging...