Collections Officer

Company Overview

Margadarsi Chit Fund Private Limited, part of the renowned Ramoji Rao Group, has been a leading name in financial services for over 62 years. Known for being one of the most customer-centric and trustworthy financial providers, the company offers a wide range of financial solutions. Operating across Telangana, Andhra Pradesh, Karnataka, and Tamil Nadu, Margadarsi Chit Fund Pvt Ltd. boasts 122 branches and employs between 1,001-5,000 professionals.

Job Overview

We are seeking a motivated Collections Officer to join our team in various locations, including Madurai, Erode, Coimbatore, Tiruppur, Tiruchirappalli, Karur, and Hosur. This is an entry-level, full-time position ideal for freshers eager to build a career in the financial services industry. The role primarily involves managing collection processes and ensuring prompt and effective cash recovery.

Qualifications and Skills

• Strong communication skills (Mandatory skill) for effective interaction with clients and internal teams, ensuring clear and concise exchanges.
• Proficiency in cash collection (Mandatory skill) to efficiently manage and process financial transactions on the field.
• Experience with field collection (Mandatory skill), enabling the candidate to handle in-person negotiations and recoveries.
• Adept in negotiation techniques to reach mutually beneficial agreements with clients and resolve outstanding debts swiftly.
• Sound understanding of legal compliance in debt recovery to adhere to relevant laws and avoid any potential legal issues.
• Competence in credit risk assessment, allowing for accurate evaluation of debtor profiles and implementation of appropriate strategies.
• Ability to follow up on payments proactively, ensuring timely and consistent recovery of dues from clients.
• Customer-oriented approach to resolve disputes and maintain client satisfaction while meeting collection targets efficiently.

Roles and Responsibilities

• Conduct field visits to clients to collect payments and negotiate repayment plans reflecting company's policies.
• Maintain accurate records of all collections and ensure data is updated timely in the reporting system.
• Develop effective strategies for dealing with unpaid debts and identify potential risk factors in client accounts.
• Analyze the debtor's financial situation to set up feasible repayment plans allowing for smooth debt recovery.
• Work closely with colleagues and provide feedback on collection processes to improve efficiency and effectiveness.
• Ensure that targets and deadlines are consistently met, while maintaining the integrity and ethical standards of the organization.

Additional Requirements

• Bring 10th, 12th, Degree Certificate, TC, Aadhar, PAN, Bank Passbook, Resume, Photo - 1.