Cluster Operations Manager - CMO

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a nique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

Key Responsibilities

Strategic responsibilities:

• Accountable for driving the mid-term supply strategy and internal alignment to deliver superior results in cost, service, quality, EHS and overall performance in line with the overall CMO strategy in collaboration and alignment with GMS planning hubs and local teams where required
• Execute Business Continuity Plans (BCP’s) in support to the BC strategy for the strategic supply chains
• Contribute to the development of negotiation strategies with CMO’s while working closely with SRM/ Procurement
• Define the supply chain strategy for capacity, inventory etc. for the portfolio of CMO’s
• Lead the establishment/ adjustment of supply chain set-ups for portfolio transformations such as new product launches, tech. & analytical transfers, exits, divestments etc. supplied through the CMO network
  
  
  

Operational responsibilities:

Supply planning/operations:

• Lead supply agenda within the SRT for the assigned portfolio of CMO’s and contribute to the cross-functional business goals.
• Ensure appropriate set-up for order management to realize best customer service at efficient cost in collaboration and alignment with GMS planning hubs and local teams where required
• Provide relevant inputs for supply communications and supply escalations
• Provide mid-term Supply Risk & Opportunities overview and ensure proper follow up on identified risks
• Keep a good overview of the aggregated demand to the contract manufacturers and act with GMS Hubs and local teams if required.
• Ensure proper documentation of all processes related to Supply Chain management.
• Support Product Life cycle Events (Product introductions, Composition changes, artwork changes, tech /analytical transfers and exits) with proper bridging stock planning, inventory planning and stakeholder alignment (a/o Artwork Operations) to prevent any shortages, write-offs and obsolescence
• Act as ‘’extended arm’’ of the Supplier Relationship team in remote areas or on CMO site support to manage locally overall CMO end to end supply chain results.
  
  
  

Supplier Relationship Management:

• Implement and maintain SRM programs with our CMO’s, implementing proper supplier classification and operating rhythm, driving continuous improvement, optimizing quality, service, cost, innovation and regulatory compliance.
• Collect, monitor and evaluate CMO key deliveries and supply performance. Follow up on KPI’s (key Performance Indicators) and ensure the CMO (s) constantly meets the standards and targets, and that this performance is documented.
  
  
  

Process excellence:

• Implement/Maintain process documentation and demonstrate active process improvement focusing on problem solving approach, focusing on corrective actions/preventive actions.
• Improve and simplify processes to develop standardization, simplification and efficiency while increasing financial & quality compliance.
• Collaborates on Value Stream Mapping and implement Continuous Improvement Projects related to Operations with CMOs.
  
  
  

Experience Required

• Graduation or Post Graduation with specialization in Supply chain, manufacturing, GMP, Operational excellence (lean, six sigma)
• 7 plus years of relevant experience
• Prefer to have exposure to APICS/IML, computer skills (SAP, APO/JDA, MS Windows), lean/six sigma
  
  
  

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.