Cluster Manager – Training & Operations | Electric Vehicles (EVs) – Green Skills Sector

ANUDIP FOUNDATION

Date: 1 day ago

City: Kolkāta, West Bengal

Contract type: Full time

Project Context The role is responsible for managing and strengthening training and operational performance across multiple EV & Green Skills training centers within an assigned cluster. The focus is on enrolment, training delivery, placements, quality assurance, and stakeholder coordination under CSR and government-linked skilling initiatives. Key Roles & Responsibilities

Operational Leadership
Ensure seamless operations of multiple training centers within the designated cluster.
Provide strategic direction and operational leadership with a strong focus on enrolment, training outcomes, and placements.
Implement programs and oversee center-level activities, resource utilization, and adherence to project mandates.
Ensure consistent implementation of organizational policies, SOPs, and procedures across all centers.
Foster a collaborative, inclusive, and performance-driven work environment.
Program Management & Coordination
Oversee planning, coordination, and execution of EV & Green Skills programs across the cluster.
Work closely with Center Managers to align programs with beneficiary needs, industry demand, and organizational objectives.
Enable effective execution plans to meet project timelines, targets, and deliverables.
Ensure compliance with process metrics, quality benchmarks, and monitoring frameworks, while identifying opportunities for continuous improvement.
Stakeholder Engagement
Act as the primary liaison with internal stakeholders for operational requirements.
Build and maintain strong relationships with community partners, industry partners, local institutions, and other external stakeholders.
Collaborate with cross-functional internal teams including PMO, Academic Excellence, HR, M&E, CRD, MIS, Curriculum, IT, Finance, and Admin.
Participate in review meetings and governance forums, sharing operational insights, challenges, and recommendations.
Design and execute effective enrolment and mobilization strategies across the cluster.
People Management
Lead, train, mentor, and support Center Managers and cluster-level teams.
Drive performance management systems, including KPIs, productivity benchmarks, and review mechanisms.
Promote a positive work culture, employee engagement, and professional development.
Develop and implement attrition reduction and employee satisfaction plans, including feedback loops and improvement initiatives.
Ensure optimal team productivity and capability enhancement.
Resource & Financial Management
Manage budgetary resources effectively to maximize program impact.
Monitor and optimize staffing, infrastructure, training equipment, and operational supplies.
Ensure financial discipline and alignment of expenditures with project priorities and organizational goals.
Documentation, Compliance & Quality Assurance
Prepare and review periodic reports on operations, enrolment, placements, finances, and program outcomes.
Maintain comprehensive documentation for internal reviews, donor reporting, and internal/external audits.
Ensure compliance with statutory requirements, CSR norms, government guidelines, and organizational standards.
Implement and monitor quality assurance frameworks to uphold training and service excellence.
Drive adoption of technology tools (MIS, LMS, dashboards) and foster a culture of digital compliance and data-driven decision-making.

Desired Profile Qualifications-Graduate / Postgraduate in any discipline Experience & Skills

7+ years of experience in the skilling sector, preferably in CSR or government-funded skill development projects
Strong experience in training operations, mobilization, enrolment, and placements
Proven people management and multi-center operations leadership experience
Familiarity with EV, automotive, manufacturing, or green skills programs is an added advantage
Strong communication, coordination, and problem-solving skills
Comfortable with technology platforms, MIS, and reporting systems

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