Cluster Manager - Business Loans/Senior Cluster Manager - Business Loans

Bajaj Finserv


Date: 2 days ago
City: Jaipur, Rajasthan
Contract type: Full time
Location Name: Jaipur

Job Purpose

“This position is open with Bajaj Finance ltd.”

Responsibilities

Duties and Responsibilities

  •  Manage initiatives related to customer retention and business cross-sell
  •  Meeting & exceeding business goals/targets for business loans through Lead fulfilment
  •  Manage inbound and outbound channel business.
  •  Retain, manage & build a productive team of agents by constant engagement with partner teams.
  •  Take care of customer escalations and complaint
  •  Monitor & measure key metrices – productivity, conversion
  •  Effectively engage with Credit, Operations & Risk teams.


Required Qualifications And Experience

Experience / Skills Required

  •  Post Graduates with relevant experience of 2-3 prior work experience of Direct sales or channel sales in loans.
  •  Excellent Team Handling and problem resolving ability.
  •  Good hands on experience and know how for working on Data Management and MS Office.
  •  A good team leader to handle the team and achieve the set target.
  •  Exceptionally high motivational levels and needs to be a self starter.

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