Cloud Operations Engineer III

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty.

Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value.

What is the Opportunity?

As a Cloud DevOps Engineer – SaaS Operations at Zafin, you'll be responsible for deploying and maintaining Zafin's SaaS stack, including applications hosted on public cloud platforms.

You'll be part of a talented engineering team delivering mission-critical application deployments through automated pipelines.

In this dynamic, fast-evolving environment, you'll be expected to stay current with the latest cloud technologies and drive automation, scalability, and reliability across our infrastructure.

What Will You Do?

• Build, deploy, and maintain Zafin's SaaS environment — including infrastructure and application stacks on public cloud.
• Develop tools, automation, and monitoring systems to optimize infrastructure operations.
• Define and advocate SRE (Site Reliability Engineering) best practices.
• Promote performance, security, and automation initiatives.
• Manage rolling updates and patch maintenance for both infrastructure and applications.
• Support BAU operations and resolve availability, performance, and scalability issues.
• Participate in operational response for reliability and performance incidents.
• Identify and implement operational improvements for greater team efficiency.
• Collaborate with engineering and operations teams to establish release management best practices.
• Communicate release details and schedules to stakeholders.
• Act as a subject matter expert for Zafin's SaaS environment.
• Provide roster-based support and coordinate with vendors and IT teams for issue resolution.
• Manage communication with stakeholders for change management.
• Mentor and guide team members with technical expertise.
  
  

What Do You Need to Succeed?

Must Have:

• Bachelor's or Master's degree in Computer Science, Engineering, or equivalent.
• 8–12 years of experience in infrastructure deployment and maintenance.
• Strong hands-on expertise in Azure Cloud and Cloud Computing concepts.
• Proficiency with Linux administration and maintenance.
• Experience building automated deployment pipelines (preferably using Azure DevOps).
• Strong knowledge of Docker, Kubernetes/OpenShift, and AKS (Azure Kubernetes Service).
• Familiarity with application security using Azure services.
• Experience with Infrastructure as Code (IaC) using Terraform or Ansible.
• Solid scripting skills (Shell, Perl, Ruby, Python).
• Working knowledge of JBoss/Wildfly and PostgreSQL.
• Experience in log management and monitoring.
• Excellent troubleshooting and issue resolution skills following ITSM standards.
• Strong written and verbal communication skills.
• Analytical mindset with ability to multitask and adapt in a fast-paced environment.
• Eagerness to learn new technologies.
  
  

Nice to Have:

• Hands-on experience with CI/CD tools.
• Knowledge of banking or financial domains and large enterprise IT environments.
• Familiarity with SDLC methodologies (Agile, Waterfall).
• Prior experience with Scrum practices.
• Proficiency in public cloud infrastructure and network troubleshooting.
• Innovative mindset with a drive for continuous improvement.
  
  

What's in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.