Cloud Engineer

Java/Scala G4

What You’ll Do

Cisco Contact Center solutions are designed to enable your business to continue without disruption, allowing you to meet your key metrics, and empowering agents to work remotely with all the tools they need at their fingertips.

• As a developer, you will build customer care solutions that provide rich experiences, connectivity, and automation.
• You'll develop microservices using programming languages like Java, Scala with Kafka messaging streams
• You will write code, deliver high quality, high value software and focus on continuous value delivery and share the support burden with your colleagues.
• You will own the quality and functionality of your code from concept to production release.
• Problem solving and debugging the failures to root cause using latest observability tools (Prometheus, Grafana).
• You will create and maintain automated tools that validates your service end to end along with appropriate performance consideration.
• You will build and maintain continuous integration and delivery pipelines that can be used to drive quality and consistency throughout the full software lifecycle.
  
  

Who You’ll Work With

• You will work mostly with Architects and Engineers inside and outside of your immediate team - collaborating with whoever necessary to deliver customer value.
• You will work with Engineering management and contribute to technology strategy for your immediate team.
• You will work with Customer Success and Technical Assistance teams to support customer issues with top priority.
  
  

Who You Are

• You have 0-2 years expertise in building cloud applications, technical mastery in Java/Scala and any pub-sub platform preferably Kafka
• Strong development experience in Scala/Java or any object-oriented methodologies
• You keep abreast with the latest trends and technologies in design and development.
• You are highly skilled in object oriented and functional programming and in building reliable applications.
• You are an addict to problem solving - only the hardest problems will satisfy you. You embrace the challenges of achieving the balance between scalability, consistency, and availability within a low latency, real-time operating environment.
• Exposure to any database and optimisation of queries to fine-tune your application is a plus.
• Knowledge of Kubernetes, Dockers will be a big plus.
• Excellent collaboration, communication & trouble-shooting skills
  
  

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco. #WeAreCisco