Closer

Job Title: Closer

Process: 1 st Interview Recruiter

2 nd Interview Hiring Manager/Director (Video)

Department: DR, LLC

Interview Manager/Director: LOB Leader

Revision Date: 07/19/2022

Test: Closer Assessment, Employee Personality, Cognitive Aptitude, Computer Literacy

Digital Risk’s mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients.

Digital Risk’s 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators.

Position Overview

The Mortgage Closers will be responsible for coordinating all aspects involved in completing the loan closing process while maintaining good communications with the client, borrower, internal staff, and other associated agencies to facilitate all closing needs within time frames committed. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions

 Prepare, review and generate closing documents according to client specifications ensure all compliance requirements are met

 Review and approve Final HUD; working effectively with the designated Processor to clear any issues that may arise

 Resolve closing issues, make system changes and expedite corrected documents to facilitate scheduled closings

 Accurately prepare and transmit funding information to the client to ensure loans are funded in a timely manner

 Ensure all closing needs are met within committed time frames

 Assure error free documentation prior to distribution of closing packages

 Provide excellent customer service to internal and external clients

 Ensure customer service surveys maintain the rating level designated by management

Requirements

 2+ years of Loan Closing experience dealing with high volume closing

 Knowledge of HARP and Conventional loan closing documentation requirements

 Knowledge of most recent HUD/RESPA/GFE Compliance

 Proficient in review of title commitments, validating closing conditions, reviewing/balancing HUD Statements, and all aspects of closing document preparation

 Must maintain the highest standard of detail

 Good computer knowledge-paperless environment

 Excellent customer service and communication skills

 Candidates must be available to work outside of normal business hours when necessary