Client Servicing Manager
Tiger Advertising
Date: 3 weeks ago
City: Vadodara, Gujarat
Contract type: Full time
Department: Marketing
Qualification: A Post Graduate Degree in Marketing would be an added advantage. Proven track record with specific success stories. Experience in handling government clients is preferred
Experience: 5 years
Job Location: Vadodara & Ahmedabad
No. of Vacancie(s): 1
Job Profile Responsibilities
As a Client Servicing Manager, incumbents primary responsibilities include, but are not limited to:
Qualification: A Post Graduate Degree in Marketing would be an added advantage. Proven track record with specific success stories. Experience in handling government clients is preferred
Experience: 5 years
Job Location: Vadodara & Ahmedabad
No. of Vacancie(s): 1
Job Profile Responsibilities
As a Client Servicing Manager, incumbents primary responsibilities include, but are not limited to:
- Acting as a liaison between clients and the agency, ensuring effective communication and meeting all client requirements.
- Cultivating strong relationships with clients, understanding their advertising and communication needs, and ensuring they are met to their satisfaction.
- Overseeing the agency's accounts across all disciplines and delivering comprehensive solutions.
- Preparing proposals and quotations for client requirements and effectively coordinating with internal departments to provide holistic solutions within specified deadlines.
- Striving for first-time accuracy in delivering solutions and maintaining high client satisfaction levels.
- Retaining clients by ensuring complete satisfaction with their assignments and maintaining detailed records of day-to-day client interactions.
- Creating monthly reports tailored to each client for the assignments undertaken.
- Generating additional business from clients by promoting various solutions offered by the agency.
- Monitoring client billing and ensuring timely payments.
- Assisting superiors in client management roles and demonstrating a willingness to acquire new skill sets and explore different domains of advertising.
- Being open to travel outside the city for client meetings and specific assignments as required.
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