Client Servicing Associate

Serve as the lead point of contact for all Client account management matters

Build and maintain strong, long-lasting client relationships

Be a part of the client meeting, take briefs and communicate with various teams, be a part of the strategy pitch.

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Meet clients every now and then to ensure the monthly plan of action and deliverables are met

Clearly communicate the progress of monthly/quarterly initiatives to client

Forecast and track key account metrics

Assist with challenging client requests or issue escalations as needed

Basic Social Media responsibilities

Making monthly report

Making Lead Presentation for Prospective projects.

Maintaining an accurate record of all existing and potential clients.

Responding to client inquiries in a timely and professional manner.