Client Coordinator Job In Rajkot | Freshers Can Apply | RK Infotech
RK Infotech
Date: 3 weeks ago
City: Rājkot, Gujarat
Contract type: Full time
Client Coordinator
Description: We are seeking a dynamic and detail-oriented Client Coordinator to join our team. The Client Coordinator will act as the primary point of contact for our clients, ensuring their needs are met and maintaining a high level of client satisfaction. The ideal candidate will have excellent communication skills, a strong ability to manage multiple tasks, and a passion for delivering outstanding customer service.
Client Coordinator Job Responsibilities
Position: 2
Experience: Fresher to 6 Months
Technical Skills: Coordinating projects of varying size and complexity, Coordinating project schedules, resources, equipment, and information
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Description: We are seeking a dynamic and detail-oriented Client Coordinator to join our team. The Client Coordinator will act as the primary point of contact for our clients, ensuring their needs are met and maintaining a high level of client satisfaction. The ideal candidate will have excellent communication skills, a strong ability to manage multiple tasks, and a passion for delivering outstanding customer service.
Client Coordinator Job Responsibilities
- Serve as the main point of contact for clients, addressing inquiries and resolving issues promptly and professionally.
- Coordinate with internal teams to ensure timely delivery of projects and services according to client requirements.
- Monitor project progress and provide regular updates to clients.
- Manage client expectations and build strong, long-lasting relationships.
- Schedule and facilitate client meetings, calls, and presentations.
- Prepare and deliver detailed reports on project status, timelines, and deliverables.
- Handle client feedback and complaints, working to resolve any issues to the clients satisfaction.
- Maintain accurate and up-to-date client records and documentation.
- Assist in the development and implementation of client service procedures and policies.
- Support the sales team in upselling and cross-selling services to existing clients.
- Bachelors degree in Business Administration, Communications, or a related field.
- Proven experience in a client-facing role, preferably in the IT or technology industry.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office and CRM software.
- Ability to work effectively in a team-oriented, collaborative environment.
- High attention to detail and problem-solving skills.
- Ability to manage multiple clients and projects simultaneously.
- Experience with project management tools and software.
- Knowledge of software development processes and methodologies.
- Familiarity with IT and digital transformation services.
Position: 2
Experience: Fresher to 6 Months
Technical Skills: Coordinating projects of varying size and complexity, Coordinating project schedules, resources, equipment, and information
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