Chief Manager - Quality

Position Title

Chief Manager - Quality

Position Summary

This role will be responsible for overseeing and ensuring product quality across all stages of manufacturing. It involves implementing quality systems, driving continuous improvement initiatives, managing audits and compliance, and leading root cause analysis to resolve quality issues, also it plays a vital role in maintaining customer satisfaction, regulatory adherence, and upholding the organization’s quality standards.

Key Accountabilities / Responsibilities

• Ensure that test strictly as per standard test methods
• Ensuring technical validity of results
• Overall Control of SPTL-LAB’s activities.
• Quality Management System (QMS):
• Develop, implement, and maintain the Quality Management System (QMS) in line with ISO and other relevant standards.
• Conduct regular audits to ensure compliance with QMS and drive improvements where necessary.
• Quality Control and Assurance:
• Ensure that all products meet customer specifications and industry standards.
• Investigate and resolve quality issues, including root cause analysis and corrective actions.
• Standards Compliance:
• Ensure adherence to national and international standards such as ISO, IEC, and other applicable regulatory requirements.
• Stay updated with industry standards and integrate them into the production process.
• Process Improvement:
• Implement quality improvement programs such as Lean, Six Sigma, or Total Quality Management (TQM).
• Identify opportunities for process optimization to reduce defects, improve efficiency, and enhance product consistency.
• Testing and Documentation:
• Oversee the operation of in-house testing (type testing) facilities and ensure proper calibration and maintenance of testing equipment.
• Maintain accurate documentation of quality inspections, test results, and compliance reports.
• Customer Satisfaction:
• Act as the primary point of contact for customer audits and quality-related queries.
• Address customer complaints promptly by conducting thorough investigations and implementing corrective actions.
  
  

Position Demands

Travel as and when required.

Competencies

Behavioural - Impact and Influence

Behavioural - Information Seeking

Behavioural - Initiative

Behavioural - Innovative Thinking

Functional - Financial

Functional - Operational

Functional - People

Functional - Strategic

About Us

Sterlite Electric is India’s leading integrated power transmission developer and solutions provider, focused on addressing complex challenges in the sector by tackling the key constraints of time, space and capital.

We believe that electricity access transforms societies and delivers long-lasting social impact. Sterlite Power is uniquely positioned to solve the toughest challenges of energy delivery.

We Are Guided By Our Core Purpose Of Empowering Humanity By Addressing The Toughest Challenges Of Energy Delivery. Our Four Core Values Form The Pillars Of Our Organization

• Respect: Every one counts
• Social Impact: We work to improve lives
• Fun: “Thank God it’s Monday!”
• Innovation: A new way today
  
  

Sterlite Electric is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit km and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables and OPGW, Sterlite Power also offers solutions for upgrading, uprating and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing.

For more details, visit: www.sterlitepower.com