Chat Customer Service Representative - Indore and Jorhat Campus
TTEC
Date: 3 weeks ago
City: Ahmedabad, Gujarat
Contract type: Full time
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Chat Customer Service Representative working on site in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba), you’ll be a part of bringing humanity to business. #experienceTTEC
Apply in-person for immediate interview - Monday to Friday - 10:30 AM to 4:00 PM
Interested in Relocating? Virtual interviews accepted as well
What You’ll Be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one
You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
During a Typical Day, You’ll
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
Primary Location
India-Gujarat-Ahmedabad
Job
_Customer Care Representative
Apply in-person for immediate interview - Monday to Friday - 10:30 AM to 4:00 PM
Interested in Relocating? Virtual interviews accepted as well
What You’ll Be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one
You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Connect and resolve issues with customers using written communication only
- 1 year or more customer service experience – Freshers welcome to apply
- Great written communication skills including grammar and spelling
- High School Diploma
- Computer savvy
- Flexibility to work in a 24/7 environment
- Knowledgeable, encouraging, supporting and present leadership
- Diverse and community minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
Primary Location
India-Gujarat-Ahmedabad
Job
_Customer Care Representative
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Manager, Manufacturing Injectables
Amneal Pharmaceuticals,
Ahmedabad, Gujarat
1 day ago
Job DescriptionResponsible to update on self-hygiene.Responsible for preparation, review, revision, control, and implementation of standard operating procedures of sterile manufacturing department.Responsible for preparation and review of Protocols and reports based on the requirements.Responsible for Document management like BMRs, BPRs, Master SOPs etc..Responsible for the handling of Change Control, Deviations, CAPA, Investigation etc..To generate general purchase indent for departmental general items.Responsible...
Senior Executive - Quality Assurance
Amneal Pharmaceuticals,
Ahmedabad, Gujarat
5 days ago
Job DescriptionJob ResponsibilityResponsible for line clearance activity before commencing the different operations like dispensing, manufacturing, filling, inspection, sealing, labeling and packing.Responsible for review of executed BMRs and BPRs for batch release.Responsible for Process validation, cleaning validation/verification, hold time study, media fill & routine batch sampling as per protocol/SOP.Responsible to perform the in-process test at different stages as per batch document/SOP.Responsible...
Sr QA Specialist
Milacron,
Ahmedabad, Gujarat
1 week ago
Position Summary: A Senior QA (Quality Assurance) Specialist ensures that products, services, and processes meet strict quality standards and regulatory requirements.This role involves leading or guiding quality initiatives, troubleshooting quality issues and promoting a culture of continuous improvement within the organization.Work You’ll DoQuality System Leadership-Train end-users on standard procedures, tools, and compliance requirements.Develop, implement, and maintain comprehensive quality assurance protocols...
