Chat Customer Service Representative - Bhopal Campus

TTEC


Date: 3 weeks ago
City: Ahmedabad, Gujarat
Contract type: Full time
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Chat Customer Service Representative working on site in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba), you’ll be a part of bringing humanity to business. #experienceTTEC

Apply in-person for immediate interview - Monday to Friday - 10:30 AM to 4:00 PM

Interested in Relocating? Virtual interviews accepted as well

What You’ll Be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one

You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

During a Typical Day, You’ll

  • Answer incoming communications from customers
  • Connect and resolve issues with customers using written communication only

What You Bring To The Role

  • 1 year or more customer service experience – Freshers welcome to apply
  • Great written communication skills including grammar and spelling
  • High School Diploma
  • Computer savvy
  • Flexibility to work in a 24/7 environment

What You Can Expect

  • Knowledgeable, encouraging, supporting and present leadership
  • Diverse and community minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you

A Bit More About Your Role

We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

Primary Location

India-Gujarat-Ahmedabad

Job

_Customer Care Representative

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Draftsman (AutoCAD)

PeopleTree Knowledge Services, Ahmedabad, Gujarat
5 days ago
Company: PeopleTree Knowledge Services Pvt. Ltd.Website: https://people-tree.com/Position: AutoCAD DraftsmanNo. of positions: 2Experience: 2+ years in AutoCAD 2DQualifications: Diploma in Civil engineering, Knowledge in Concrete structures / RCCLocation: Ahmedabad (Work from Office)Work week: Monday-Friday (5 days/week)Work Time: 12PM to 10 PMRole type: Permanent/Full timeAbout Role:We're hiring an AutoCAD Draftsman to create technical drawings for construction projects. You'll produce Rebar Shop Drawings,...

Principal CSS SaaS PPM Engineer

Oracle, Ahmedabad, Gujarat
1 week ago
Job DescriptionAre you a creative engineer who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our Support Engineer. If you have a passion for innovation in tech, we want you on our team!Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies...

AGM - Tool Based Optimization

Vodafone Idea Limited, Ahmedabad, Gujarat
1 week ago
Role TM – Tool Based Optimisation Job Level/ Designation M2 Function / Department Technology/Quality Location AHEMDABADJob Purpose This role is responsible for supporting the Network Quality function by optimal and effective use of all the Network Performance, Optimization and Experience management tools to provide superior Voice and Data experience to the customer.Key Result Areas/Accountabilities Network performance analysis through OSS/drive test/crowd...