Channel Manager - Insurance

Job Requirements

About the Role

The Channel Manager – Insurance is responsible for managing the end-to-end product lifecycle of Life , General & Health Insurance offerings within the Wealth and Retail Banking vertical. This includes conceptualizing, designing, and delivering customer-centric insurance solutions in collaboration with internal teams such as Product, Operations, Sales, Policies, and Compliance. The role focuses on ensuring seamless execution, regulatory compliance, and a superior customer experience while driving innovation and operational efficiency.

Key Responsibilities

Primary Responsibilities

• Own and manage the product lifecycle for Insurance—from ideation to launch and beyond.
• Develop new product specifications based on customer feedback and market insights.
• Conduct customer segmentation and needs assessment to inform product design.
• Prepare business cases and secure internal approvals for product distribution.
• Track channel performance and coordinate with vendors/support teams to ensure delivery of agreed plans.
• Collaborate with pricing actuaries to obtain competitive pricing within benchmarks.
• Analyze unstructured data to derive insights for product mix optimization and sales initiatives.
• Design solutions for complex system workarounds and ensure readiness before product launches.
• Create quarterly themes in collaboration with marketing and distribution to energize sales and improve case size.
• Develop and manage product literature and marketing collateral in alignment with policy documents.
• Ensure adherence to audit, compliance, and regulatory requirements.
• Benchmark against competitors and gather market intelligence to maintain a competitive edge.
  
  

Secondary Responsibilities

• Recommend process improvements to enhance service efficiency and quality.
• Suggest policy and process enhancements across Retail Banking to drive operational excellence.
• Leverage internal synergies by collaborating with cross-functional teams.
  
  

Managerial & Leadership Responsibilities

• Attract and retain top talent for key roles within the reporting structure.
• Foster a culture of innovation, compliance, and customer centricity.
  
  

What We Are Looking For

Education

• Graduation: Any discipline (Full-Time)
• PostgraduateAny Postgraduate degree (Preferred)
  
  

Experience

• Minimum 10 years of experience in insurance product management, preferably within banking or financial services.
• Strong understanding of Insurance products and distribution channels.
  
  

Skills and Attributes

• Excellent product development and lifecycle management skills.
• Strong analytical and problem-solving abilities.
• Ability to work with cross-functional teams and manage external partners.
• Proficiency in interpreting data and deriving actionable insights.
• Effective communication, stakeholder management, and training capabilities.
• High compliance orientation and attention to detail.