Centre Manager - Microfinance
Bajaj Finserv
Date: 13 hours ago
City: Ranchi, Jharkhand
Contract type: Full time
Location Name: Bero MFI
Job Purpose
Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location.
Duties And Responsibilities
Graduation / Undergraduate1-2 years in Microfinance JLG business
Job Purpose
Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location.
Duties And Responsibilities
- Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing.
- Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers.
- Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP.
- Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process.
- Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers.
- Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP.
- Carry out end use monitoring of loans as per the process.
- Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model.
- Create a daily report of tasks planned and executed and submit to Branch Manager.
- Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule.
- Ensuring critical parameters like lead to login are executed as per matrix.
- Maintain Centre meeting discipline, follow SOPs and code of conduct.
Graduation / Undergraduate1-2 years in Microfinance JLG business
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Assistant Manager - Debt Management Services - The Wheels
Bajaj Finserv,
Ranchi, Jharkhand
13 hours ago
Location Name: RanchiJob PurposeAchieving Targets in various parameter assigned. Look after Car Finance business with Maintainig compliances. Also handling partners and AgenciesDuties And ResponsibilitiesAchieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations...
Content Writer
Zwantum,
Ranchi, Jharkhand
1 week ago
We are looking for a creative and detail-oriented social media content writer to manage content creation and publishing across multiple platforms. The ideal candidate should be able to write engaging content and publish it across various platforms & websites.FULLTIME/ONSITE ONLY (Ranchi)PLEASE DON'T APPLY IF YOU ARE LOOKING FOR WFHKey Responsibilities:1. Write engaging and original content for social media platforms including...
Field Sales Team Leader
NetAmbit,
Ranchi, Jharkhand
1 week ago
This job is provided by apna.co Exciting Opportunity: Join Our Fast-Growing Fintech Leader as a Field Sales Team Leader! Are you a seasoned sales professional eager to lead a top-performing team within the dynamic fintech sector? This is your moment to drive change and excel! Position: Field Sales Team Leader Product Focus: Soundpod / Payment QR Code Industry Emphasis: hashtag#Fintech...
