Centre Manager - Microfinance
Bajaj Finserv
Date: 3 weeks ago
City: Cuddapah, Andhra Pradesh
Contract type: Full time
Location Name: Jammalamadugu MFI GL
Job Purpose
Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location
Duties And Responsibilities
Job Purpose
Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location
Duties And Responsibilities
- Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing.
- Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers
- Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP
- Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process
- Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers
- Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP.
- Carry out end use monitoring of loans as per the process
- Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model.
- Create a daily report of tasks planned and executed and submit to Branch Manager.
- Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule.
- Ensuring critical parameters like lead to login are executed as per matrix .
- Maintain centre meeting discipline, follow SOPs and code of conduct
- Quality sourcing and achieving targets as defined
- Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers
- Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Relationship Executive - GL South East
Bajaj Finserv,
Cuddapah, Andhra Pradesh
1 week ago
Location Name: Cuddapah Bhagyanagar Colony IJob Purpose“This position is open with Bajaj Finance ltd.”Young and dynamic Experienced candidates with 2-4 yrs of experience in Gold Loans and who are passionate about building their career in the Gold loans domain.Should possess excellent written and verbal Communication and also should possess basic knowledge in MS office. Knowledge of the vernacular language of...
Sales Manager HCV
Mahindra Group,
Cuddapah, Andhra Pradesh
1 week ago
Responsibilities & Key DeliverablesResponsible for Sales Volumes and Market Share of Heavy Commercial vehicles through local dealers in respective territory.To identify and engage with strategic customers / Fleet owners.To conduct activities of this segment customers like transporters, influencers and to materialize deals by working out group deals.To map sub territories segment wise, application wise and working on conversion plan.Should be...
