Caller
Tivoli Hospitality Group
Date: 4 weeks ago
City: Faridabad, Haryana
Salary:
₹15,000
-
₹30,000
per month
Contract type: Full time
Skills:
Excellent communication skills, Active listening, Problem-solving, Empathy, Patience, Ability to handle rejection, Ability to work under pressure, Attention to detail,
Job Overview
Position: Caller (Junior level)
Employment Type: Full-Time
Location: Delhi, South Delhi, Faridabad
Experience: 1-3 years
Company Size: 1001-5000 employees
Qualifications And Skills
Excellent communication skills, Active listening, Problem-solving, Empathy, Patience, Ability to handle rejection, Ability to work under pressure, Attention to detail,
Job Overview
Position: Caller (Junior level)
Employment Type: Full-Time
Location: Delhi, South Delhi, Faridabad
Experience: 1-3 years
Company Size: 1001-5000 employees
Qualifications And Skills
- Excellent communication skills
- Active listening abilities
- Problem-solving skills
- Empathy towards customers
- Patience in handling customer interactions
- Ability to handle rejection professionally
- Capacity to work effectively under pressure
- Attention to detail for accuracy in communication
- Make outbound calls to potential or existing customers.
- Provide information about products or services and address any queries or complaints.
- Utilize active listening to understand customer needs and offer appropriate solutions.
- Demonstrate empathy and patience in all customer interactions.
- Handle rejection positively and professionally, seeking opportunities to convert leads.
- Work efficiently under pressure to meet call volume and performance targets.
- Ensure accuracy and attention to detail in recording and updating customer information.
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