Business Process Analyst

Ecolab is providing an exciting opportunity to join our Digital Solutions team as a Business Process Analyst. This role will focus on digital platforms to enable & support our various initiative with data-backed understandings. In this agile environment, the Business Analyst will work closely with the business and technical stakeholders to identify, prioritize, and build critical solutions. This role will require understanding of the digital program and collaboration with the team to help build innovative solutions or suggest improvements to existing ones.

Location: This role is based out of our ECOLAB, Pune office and has a hybrid work schedule

In This Role, You Will

• Partner with the Business Stakeholders, Product Managers to elicit requirements and capture business needs.
• Ability to scope, analyze, translate, and document the use cases and collaborate with the technical team to build the required ‘pipelines’ needed to collect data from multiple sources.
• Clearly articulates and documents business requirements. Draft User Stories, maintain backlogs and product/solution roadmaps and communicates status updates to stakeholders.
• Formulate and define systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
• Develop complex requirements for process or system solutions within the business domain, leveraging multiple business requirements and gathering methodologies to identify business, functional, and non-functional requirements.
• Maintain expert product knowledge and use an analytical approach to identifying opportunities for enhancements and resolve product/solution support issues.
• Assesses the risks of various solutions and prioritizes competing business demands.
• Manages ongoing relationship with business partner to drive satisfaction with various stakeholders.
• Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
• Engages in user testing, pilot testing, product support and project launches.
• Monitors and tracks the success metrics around projects and platforms.
• Obtains key inputs from architecture leads and identifies solution inter-dependencies.
• Engages with the business and various users to incorporate usability and user interface needs when designing solutions.
• Provide platform management and leadership for mature applications.
• Manages and communicates across multiple levels of businesses.
• Help development team in troubleshooting and resolving issues in a timely fashion.
• Negotiates SOWs, manages relationships, and monitors vendor performance against SLAs.
• May involve managing and leading other Business Analyst. Under general direction, may have duty of instructing, directing, and checking the work of other business systems analysts.
  
  

Minimum, Qualifications

• Engineering Degree (with prior software coding experience)
• 5 years or more of relevant professional work experience
• Must have experience with Microsoft Azure, MS Office suite, SQL.
• Experience in basic software coding and systems integration with APIs, sFTP and other data transfer mechanisms with good problem-solving skills
• Knowledge of Waterfall and Scrum
• PGDM/MBA (preferred not mandatory)
• Scrum/SAFe/CBAP certification (preferred not mandatory)
  
  

Preferred Qualifications

• Proven ability to understand business needs, build strategic partnerships, and document and implement software solutions.
• Technical skills include knowledge of database languages such as SQL, MS Azure services and components, spreadsheet tools such as Microsoft Office Suits.
• Experience working with onshore and offshore teams.
• Able to successfully manage core responsibilities independently or with limited over-sight.
• Excellent verbal and written communication skills
• Excellent organization skills
• Ability to maintain critical thinking while balancing multiple tasks.
• Must have experience working on multiple projects and meeting project objectives in a timely manner.
• Proven ability of learning new skills, technologies
• Experience managing relationships with 3rd party vendors and teams.
• Experience working on multiple projects and meeting project objectives in a timely manner.
• Ability to work well within a team, focusing on building relationships with all project stakeholders.
  
  

Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.