Business Development Manager

Job Description

NIVA BUPA HEALTH INSURANCE COMPANY LIMITED

Position Branch Development Manager - Variable Agency Location Delhi - Pitampura

Department Sales and Distribution Function Agency Channel

Reporting to DBM/Branch Manager - Variable Agency Band M7

Manager\IC Roles Asst. Manager JD Code SND_AC_2820

Job Summary

(Describe the primary function and purpose of this role)

To recruit and build scalable quality of ADO's (Part Time Employee's)

To assist and mentor the ADO's to build up a healthy agency

To enable the ADO's to maximize their earnings through maximizing their agents earning

Ensuring high level engagement of ADO's & Agents and their activation.

Ensure adherence to all statutory and compliance requirements

Key Responsibilities Key Measures of Performance

(Mention a detailed description of key areas of focus, essential functions and primary (Describe the major performance assessing

responsibilities required to be performed by the incumbent to achieve business objectives) criteria and expectations from the role)

• Team Building
  
  

Recruit quality ADO's to establish the channel in the given geography.

Ensure hiring is in line to the MBHI standards and policy

Develop team members through regular and periodic reviews, monitoring and

mentoring. Enable and track performance

Facilitate & provide regular training interventions (both classroom and on the field), as

per agreed plan. Ensure team is equipped to with necessary skill sets to perform

optimally

Ensure that the defined sales process of the company is adhered to by the team

• Achievement of Business Plans
  
  

Build and broad base the agency force through continuous ADO recruitment and

agent activisation.

Ensure that the existing team of Ado's and Agents are engaged, motivated and

productive by forging a strong relationship with them

Drive the incentive schemes to ensure that the income of the ADO's and Agent

Advisors exceed benchmark

• Liaison with Home Office
  
  

Drive the R&R schemes floated by HO from time to time

Support team members (ADO's & Agents) in liaison with the HO for addressing their

requirements/ concerns

Being fully compliant to all the norms laid down by the regulators and the company

ADO recruitment,

ADO activisation

New Business GWP

Renewal NOP and GWP

Agent recruitment & activization

Desired product mix

Audit findings

Attrition

Key Relationships (Internal / External)

(Mention the set of key internal and external

stakeholders)

Internal: Agency Team & Cross

Functional Teams

External: Agents & Policy Holders

Preferred Skill Set

(Describe the nature and level of key skill required\preferred to perform the jobs e.g. interpersonal skills, problem solving ability and business

expertise)

• Analytical Skills
  
  

Innovative to conduct activities to recruit ADO's and agents

Analytical skills to read , interpret MIS

Skill sets to handle a team of part time employees and agents to achieve the business goals

Domain Knowledge

Sound domain knowledge of the health insurance policies and practice in India. Understanding of Compliance requirement &

Regulation framework pertaining to insurance will be an added advantage

Leadership Attributes

Strong written and verbal communication skills

Ability to manage a team, keep it motivated and handle conflicts in a mature and tactical way. Span for the role will be 10 part time

employees

Result orientation

Ability to spot and utilize opportunities

Energetic and enthusiastic personality.

Minimum Qualification Minimum Experience

Education

Graduation in any discipline from a recognized educational institute

Preferably Post Graduate Degree/Diploma in Management from a recognized

educational institute.

Experience

1-2 years of team handling experience