Business Analyst Specialist
FIS
Date: 5 days ago
City: Remote, Remote
Contract type: Full time
Remote
Position Type
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Education Desired
Bachelor of Finance
Travel Percentage
0%
What You Will Be Doing
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Education Desired
Bachelor of Finance
Travel Percentage
0%
What You Will Be Doing
- Responsible for most complex business and systems process analysis, design and simulation. Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Recommends and facilitates quality improvement efforts
- Actively engaging with clients/product owner to gather business requirements
- Assist with the product backlog and work with the Product Owner to implement the high priority items
- Establish and validate new funds and fund updates on the Transfer Agent Systems
- Assist with the daily/monthly client and dealer Output processes and functions
- Lead/provide support for Policy and Procedures and Communication roll outs and updates
- Conduct requirement gathering workshops, brain-storming sessions, functional and non-functional requirement analysis sessions
- Assist with communication between business units & technology on issues, enhancements, and implementation
- Assist in the identification, isolation, resolution and communication of problems within the production environment
- Provide Business support by analyzing production issues to assist in determining business impact and prioritization for resolution
- Escalate critical production issues, system outages etc. to management and provide ongoing status updates
- Recommend any available workaround solutions to business partners to avoid any transaction processing or service delays
- Act as initial point of contact for business user support queries, respond to support queries where possible, or escalating queries within the team
- Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency
- 3 plus years of Financial Services experience and domain knowledge with emphasis in Transfer Agency business
- Knowledge of end-to-end systems development life cycles, i.e., waterfall, agile and other modern approaches to project management
- Extensive knowledge of Business Analysis standards, processes, procedures and guidelines
- Excellent organizational, analytical and time management skills to manage multiple tasks effectively in a fast-paced environment with short deadlines
- Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
- Excellent verbal and written communication skills to various levels in the organization, e.g., executive, management, individual contributors
- Excellent problem-solving, team and time management skills
- Good understanding of workflow and process flow diagramming
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities – FIS is your final career step!
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
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