Business Analyst, Platform

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Summary

Job Description

Rockwell Automation, is looking for a Business Analyst to support our Platform Product Management team. As part of the group responsible for the core architecture, extensibility, data services, and developer tools behind our MES and ERP SaaS platform, you'll help define requirements, guide research, and coordinate execution across teams.

This is a great opportunity for someone who loves translating vision into structure, identifying gaps, and helping bring platform capabilities to life: from scalable APIs to workflow automation, integration tooling, scalable cloud platforms, and embedded intelligence.

You will report to Group Product Manager.

Your Responsibilities

• Support Platform Product Managers by researching customer needs, mapping technical and functional requirements, and shaping features across main pillars (APIs, extensibility, data, cloud tooling).
• Collaborate with engineering, UX, and domain experts to create clear, detailed artifacts such as PRDs, user stories, technical specs, and documentation.
• Work with company partners (application PMs, support, pre-sales) to clarify platform use cases and collect cross-domain requirements.
• Analyze feature requests, customer feedback, and system usage to help prioritize and scope backlog.
• Help validate delivered features and coordinating across releases.
• Help maintain internal documentation and platform standards (e.g., API patterns, extensibility practices, onboarding materials).
  
  

The Essentials - You Will Have

• 4+ years of experience as a Business Analyst, Product Analyst, or Technical Product 2+ years of experience as a Business Analyst, Product Analyst, or Technical Product Owner in a software/SaaS environment.
• Bachelors degree in IT, CS or equivalent.
• Technical curiosity and ability to collaborate with engineers and architects to understand platform systems.
• Experience writing PRDs or user stories for technical platform features (e.g., APIs, integrations, developer tools, infrastructure).
• Self-directed, able to coordinate across teams and track moving parts.
  
  

The Preferred - You Might Also Have

• Experience in manufacturing, ERP, MES, QMS, or industrial software domains
• Experience at a B2B SaaS company whose primary products are software systems
  
  

What We Offer

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees.
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development
• and other local benefits!
  
  

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.