Business Analyst-Loyalty
IDFC FIRST Bank
Date: 3 weeks ago
City: Mumbai, Maharashtra
Contract type: Full time
Job Requirements
Role/ Job Title: Business Analyst-Loyalty
Function/ Department: Marketing
Job Purpose
Being the link between business stakeholders and IT/dev. team and meeting business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks regarding the enterprise loyalty product.
Roles & Responsibilities
Graduation: Bachelor’s in Engineering / Technology / Management/ Computers/Science.
Post-graduation: MBA.
Experience: 2 to 5 year of relevant experience.
Role/ Job Title: Business Analyst-Loyalty
Function/ Department: Marketing
Job Purpose
Being the link between business stakeholders and IT/dev. team and meeting business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks regarding the enterprise loyalty product.
Roles & Responsibilities
- Set up & monitoring of robust & sustainable acquisition workflows implementation, processes & initiatives.
- Define configuration specifications and business analysis requirements.
- Perform quality assurance.
- Own and develop relationship with partners, working with them to optimize and enhance our integration.
- Design, document and maintain BRD.
- Report on common sources of technical issues/queries & recommend it to product team.
- Communicate key insights and findings to product team.
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customers.
- Proven experience in eliciting requirements and testing.
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
- Solid experience in writing SQL queries.
- Basic knowledge in generating process documentation/PRDs and BRDs.
- Strong written and verbal communication skills including technical writing skills.
Graduation: Bachelor’s in Engineering / Technology / Management/ Computers/Science.
Post-graduation: MBA.
Experience: 2 to 5 year of relevant experience.
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