Business Analyst
Larsen & Toubro
Date: 1 week ago
City: Mumbai, Maharashtra
Contract type: Full time
Job Title: Business Analyst Digital Transformation
Job Role
Experience
- R
Job Role
- Business Analyst managing delivery of all digital initiatives for the Sales, Marketing, CRM, Design, Operations, Business Development and FM functions.
- Working with business in identifying gaps and pain points and working on resolving the same.
- Technology portfolio shall include but is not limited to Sales Force CRM (SFDC), SAP, AI tools, Analytics Tool, Customer Mobile apps, portals, RPA, and an Omni-channel integrated eco-system like Whats up for business , Chatbots etc.
- This technology portfolio shall keep evolving based on business requirements and dynamics. The role is required to have a working understanding of integration concepts (APIs, middleware’s, RFCs etc)
-
- Conducting business requirement discussions with business teams and communicating feasibility of requirements
- Integral & central role in creation and finalization of Business Requirement Documents (BRDs), Requirement Traceability Matrices (RTMs) and conducting User Acceptance Testing (UAT) through business teams.
- Executing all Technology developments and implementation of the same through working with IT vendors and internal business teams
- Coordinating with the Business Teams, Corp IT teams & Vendor IT teams to ensure timely and quality deliveries of IT solutions (Project Management)
- Process enhancements through technology developments across various systems
- Interact with various business user groups to increase user adoption and helping them use all Technology platforms efficiently and effectively through training and refresher sessions
- Ensuring trainings are delivered on new applications to stakeholders
- User Manual prep alongside SOP documentation in conjunction with business teams.
- Flare for technology & Project Management
- Sales Force Administration and relevant certifications
- Proficiency in SAP and middleware configuration
- Should demonstrate the highest levels of integrity given the role requirements of managing confidential data & information.
- Ree
Experience
- Engg. in Computer Science/IT
- Post Graduate – MBA preferred
- Experience in Real Estate (Operations for few years preferred)
- 5-7 Years
- Preferred
- Preferred
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