Branch Relationship Manager-Rural
IDFC FIRST Bank
Date: 3 weeks ago
City: Surat, Gujarat
Contract type: Full time
Job Requirements
Role/Job Title: Branch Relationship Manager-Rural
Function/Department: Rural Banking
Job Purpose
The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer is responsible for understanding the client needs and working with customers to help them make the right decisions with their accounts. The role bearer must maintain updated knowledge on all bank products and services to ensure high quality assistance in resolving customer queries as well as developing new relationships with prospective clients. This is a critical role which leverages business generation opportunities to help achieve larger organizational objectives.
Roles & Responsibilities
Graduation: Any Graduate
Experience: 2 years & above relevant branch banking experience.
Role/Job Title: Branch Relationship Manager-Rural
Function/Department: Rural Banking
Job Purpose
The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer is responsible for understanding the client needs and working with customers to help them make the right decisions with their accounts. The role bearer must maintain updated knowledge on all bank products and services to ensure high quality assistance in resolving customer queries as well as developing new relationships with prospective clients. This is a critical role which leverages business generation opportunities to help achieve larger organizational objectives.
Roles & Responsibilities
- Contribute to penetration of liabilities business in Rural markets through lead generations, account penetration and relationship deepening as per needs of customer.
- Ensure maintenance of Average Monthly Balance of Relationship of customers mapped to the incumbent.
- Deepen the relationship with existing customers of the branch.
- Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory)
- Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation)
- Ensuring account usage & constantly maintaining health of account.
- Ensure superior customer service to capture larger wallet share of population.
- Execute resolution of customer queries and issues.
- Recommend process changes in order to improve service efficiency and quality across the branch network.
- Provide support for implementation of livelihood advancement and community development initiatives.
Graduation: Any Graduate
Experience: 2 years & above relevant branch banking experience.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
EXECUTIVE II - BEAUTIFUL HOMES (Surat)
Asian Paints,
Surat, Gujarat
1 day ago
Location:Surat, GJ, INAreas of Work: Sales & Marketing Job Id: 13403External Job DescriptionJob Description for Décor Sales OfficerThe ideal candidate to have experience of working in a Home Décor showroom. The Goal will be to ensure store team is driving Décor category sales and are adhering to operational excellence guidelines to create delightful experience for customers.What You'll Do Driving Sales...
Account Manager
Nalco Water, An Ecolab Company,
Surat, Gujarat
2 weeks ago
As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team. You’ll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative...
Java Trainee
Uffizio,
Surat, Gujarat
4 weeks ago
Job Description Knowledge in Java-J2EE Development, Core Java, J2EE, JSP, Servlet, Web services, Java Script, JQuery and AJAX. Proficiency with MySql Possess advanced knowledge of object-oriented design and development on J2EE framework and data architectures. Demonstrate strong written and oral communication skills, knowledge in Tomcat and Web logic/Web sphere serversJob Responsibility Contributing in all phases of the development lifecycle. Writing...
