Branch Operations Manager-Micro Business Loans

IDFC FIRST Bank


Date: 2 weeks ago
City: Kanpur, Uttar Pradesh
Contract type: Full time
Job Requirements

Job Description

Job Title – Branch Operations Manager- MBL

Place of work – Kanpur

Business Unit – Retail Banking

Function – Micro Business Loans

Job Purpose

Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship

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Roles & Responsibilities

  • Responsible for managing Micro business loan Disbursement.
  • To maintain TAT & Quality of the files at the time disbursement
  • Checking and disbursement of MBL cases on system based on the Company policy and parameters
  • To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work

Managerial & Leadership Responsibilities

  • Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
  • Attract & retain best-in class talent to meet Bank's rapid growth targets

Educational Qualifications

Graduate – Any

Experience: Minimum of 2-5 Years of experience in Operations/ Customer Service.

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