Branch Operations Manager-Micro Business Loans
IDFC FIRST Bank
Date: 2 weeks ago
City: Ahmedabad, Gujarat
Contract type: Full time
Job Requirements
Role/Job Title – Branch Operations Manager- MBL
Department/Function – Micro Business Loans
Job Purpose
Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship.
Roles & Responsibilities
Graduate – Any
Experience: Minimum of 3 Years of experience in Operations/ Customer Service.
Role/Job Title – Branch Operations Manager- MBL
Department/Function – Micro Business Loans
Job Purpose
Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship.
Roles & Responsibilities
- Responsible for managing Micro business loan Disbursement.
- To maintain TAT & Quality of the files at the time disbursement
- Checking and disbursement of MBL cases on system based on the Company policy and parameters
- To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work
- Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
- Attract & retain best-in class talent to meet Bank's rapid growth targets
Graduate – Any
Experience: Minimum of 3 Years of experience in Operations/ Customer Service.
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