Branch Manager - Microfinance

Bajaj Finserv


Date: 2 weeks ago
City: Mysore, Karnataka
Contract type: Full time
Location Name: Nanjangud MFI

Job Purpose

Responsible for getting the critical parameters like business/portfolio/ and employee attrition to be delivered as required by management. Own team members of his / her branch on people metrics and drive all compliances as required for the branch

Duties And Responsibilities

  •  Daily review with team members regarding projections of business and cross sell, center meetings, GRT planned / activity plan for the day
  •  Ensure execution of the defined activity plan for customer visits by the team during the day
  •  Detailed Supervision and monitoring of branch, do huddles with team, understands and resolves pain areas.
  •  Attend Center Meetings and meet customers. Conduct Group Recognition tests basis operating model
  •  Track and facilitate disbursements as planned for the day and month
  •  Ensure 100% compliance of all business policies and SOPs for the branch
  •  Assists in Collections cases in higher buckets, works with teams and jointly visits customers in the location
  •  Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant
  •  Ensuring critical parameters like lead to login are executed as per matrix .
  •  Meets customers regularly in the location and manage health and quality of portfolio as per defined targets
  •  Manages upkeep of branch and all collaterals and seeks support of Product and Admin team as required to manage collaterals / soft facilities of branch hygiene and upkeep respectively


Major Challenges

  •  Employee Attrition
  •  Portfolio quality and monitoring, manage portfolio as per defined targets
  •  Compliance on all business parameters, zero audit findings for the branch


Required Qualifications And Experience

  •  Qualifications:


Graduation

  •  Work Experience:


4-6 Years in Microfinance JLG business of which min 2 years should be as Assistant Branch Manager / Branch Manager

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