Branch Manager

IDFC FIRST Bank


Date: 14 hours ago
City: Delhi, Delhi
Contract type: Full time
Job Requirements

Job Title: Branch Manager

Department: Retail Banking > Branch Banking > Branch

Location: Greater Kailash, Delhi

Key Responsibilities

  • Manage the day-to-day operations of the branch, including customer service, sales, and employee management
  • Develop and implement strategies to achieve branch targets and goals
  • Monitor and analyze branch performance, identify areas for improvement, and take corrective actions
  • Ensure compliance with all banking regulations and internal policies and procedures
  • Build and maintain strong relationships with customers, promoting the bank's products and services
  • Lead and motivate a team of branch staff, providing coaching and training as needed
  • Conduct regular performance evaluations and provide feedback to employees
  • Collaborate with other departments to drive business growth and enhance customer experience
  • Handle customer complaints and resolve issues in a timely and professional manner
  • Prepare and submit reports on branch performance and activities to senior management

Qualifications

  • Bachelor's degree

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