Branch Manager
IDFC FIRST Bank
Date: 1 day ago
City: Lucknow, Uttar Pradesh
Contract type: Full time
Job Requirements
Job Requirements
Job Title: Branch Manager
Company Name: IDFC FIRST Bank
Job Type: Full-Time
Job Category: Retail Banking
Department: Retail Banking > Branch Banking > Branch
Location: Nashik, Maharashtra, India
Additional Parameters
IDFC FIRST Bank is seeking a highly motivated and experienced Branch Manager to join our Retail Banking team in Nashik, Maharashtra, India. As a Branch Manager, you will be responsible for overseeing the operations and performance of our branch, ensuring the delivery of exceptional customer service, and driving business growth.
Key Responsibilities
Job Requirements
Job Title: Branch Manager
Company Name: IDFC FIRST Bank
Job Type: Full-Time
Job Category: Retail Banking
Department: Retail Banking > Branch Banking > Branch
Location: Nashik, Maharashtra, India
Additional Parameters
IDFC FIRST Bank is seeking a highly motivated and experienced Branch Manager to join our Retail Banking team in Nashik, Maharashtra, India. As a Branch Manager, you will be responsible for overseeing the operations and performance of our branch, ensuring the delivery of exceptional customer service, and driving business growth.
Key Responsibilities
- Manage the day-to-day operations of the branch, including customer service, sales, and employee management
- Develop and implement strategies to achieve branch targets and goals
- Monitor and analyze branch performance, identify areas for improvement, and take corrective actions
- Ensure compliance with all banking regulations and internal policies and procedures
- Build and maintain strong relationships with customers, promoting the bank's products and services
- Lead and motivate a team of branch staff, providing coaching and training as needed
- Conduct regular performance evaluations and provide feedback to employees
- Collaborate with other departments to drive business growth and enhance customer experience
- Handle customer complaints and resolve issues in a timely and professional manner
- Prepare and submit reports on branch performance and activities to senior management
- Bachelor's degree in Business Administration, Finance, or a related field
- Minimum of 5 years of experience in retail banking, with at least 2 years in a managerial role
- Strong knowledge of banking products and services
- Excellent leadership, communication, and interpersonal skills
- Proven track record of meeting and exceeding sales targets
- Ability to analyze data and make data-driven decisions
- Sound understanding of banking regulations and compliance requirements
- Proficient in Microsoft Office and banking software
- Willingness to work flexible hours and travel as needed
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