Banker-Customer Experience North 1
IDFC FIRST Bank
Date: 2 weeks ago
City: Jaipur, Rajasthan
Contract type: Full time
Job Requirements
Role/Job Title - Banker-Customer Experience
Business - Retail Banking
Function/ Department: 'Branch Banking
Place of work: PAN India
Job Purpose
The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.
Roles & Responsibilities
CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card.
Qualifications
Graduate - Any discipline
Post Graduate - MBA preferred
Experience
Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business
Industry - BFSI
Functional Area - Retail Liabilities
Role/Job Title - Banker-Customer Experience
Business - Retail Banking
Function/ Department: 'Branch Banking
Place of work: PAN India
Job Purpose
The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.
Roles & Responsibilities
- Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell.
- Deliver business target assigned as per performance score card.
- Giving the client need based product solutions and in the process aligning client requirements with business specifics.
- Assessing customer propensity and ensuring higher product penetration per relationship.
- Referencing for more business from existing customers.
- Responsible for creating a customer-focused approach for quick resolution of all queries and complaints.
- Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
- Assist in closure of all observations on audit report
- Perform audit and ensure compliance to internal and external regulations and guidelines
- Provide best in-class customer service to become their banking partner of choice
CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card.
Qualifications
Graduate - Any discipline
Post Graduate - MBA preferred
Experience
Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business
Industry - BFSI
Functional Area - Retail Liabilities
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Full Stack Engineer
Auriga IT,
Jaipur, Rajasthan
3 days ago
We are looking for a skilled Fullstack Engineer to join our team. The ideal candidate will have a strong foundation in backend development using Node.js and hands-on experience with modern frontend technologies. As a Fullstack Engineer, you will be responsible for designing, developing, and maintaining web applications that are performant, secure, and user-friendly.ResponsibilitiesDevelop and maintain robust backend solutions using Node.js...
Lead - RoW
airtel,
Jaipur, Rajasthan
1 week ago
Purpose of the Job Ensure Right of way of overall deployment .i.e. fiber, mobility nodes, FTTB nodes, PROW and other deliverables either through internal resources or through a designated partner for the purpose, so as to facilitate continued smooth Roll out of deployment . The position is responsible for delivery of ROW for all important essential deliverables on pan India...
Trainee Engineer/Management Trainee
Pashupati Group,
Jaipur, Rajasthan
2 weeks ago
ProductionKashipur / JaipurJob DescriptionDepartments: Electrical Engineering Mechanical Engineering Chemical Engineering________________________________________Key Responsibilities Assist in daily operations and projects within your assigned department. Participate in training programs and workshops to enhance your skills and knowledge. Contribute to team efforts and collaborate with experienced engineers and managers. Support the development and implementation of engineering solutions and strategies.________________________________________Qualifications Bachelor’s degree or equivalent in Electrical...
