Back Office Executive
Xcellence-IT
Date: 1 week ago
City: Surat, Gujarat
Contract type: Full time
Roles & Responsibilities
Who are we looking for?
Candidates with excellent communication skills (English) and customer handling skills. Must have hands on experience in MS Office and well versed with generate/maintaining documents.
Handling entire Back office.
Make telephone calls to prospects.
Keep accurate and detailed records of calls made and results achieved.
Should be able to work with a Team.
Manage Records details.
Excellent communication skills and strong telephone manner.
Required Experience, Skills And Qualifications
Process Skills: Use of PMS(Project Management System) / Ticketing tool,Knowledge base Active listening,probing skills and Email Etiquette.
Behavioural Skills: Effective Business Communication (Verbal/Written)Attitude to feedback/willing to learn Positive attitude to change Team Player.*Operating the computer, OS and Knowledge base navigation,MS Office,Data Entry
Language known: Hindi, English
Good Personality & Good communication Skill is must.Candidate should ready for 1 years service bond.
Qualification: Any Graduate
Job Type: Full-time
Salary: 96,000.00 to 144,000.00 /year
Who are we looking for?
Candidates with excellent communication skills (English) and customer handling skills. Must have hands on experience in MS Office and well versed with generate/maintaining documents.
Handling entire Back office.
Make telephone calls to prospects.
Keep accurate and detailed records of calls made and results achieved.
Should be able to work with a Team.
Manage Records details.
Excellent communication skills and strong telephone manner.
Required Experience, Skills And Qualifications
Process Skills: Use of PMS(Project Management System) / Ticketing tool,Knowledge base Active listening,probing skills and Email Etiquette.
Behavioural Skills: Effective Business Communication (Verbal/Written)Attitude to feedback/willing to learn Positive attitude to change Team Player.*Operating the computer, OS and Knowledge base navigation,MS Office,Data Entry
Language known: Hindi, English
Good Personality & Good communication Skill is must.Candidate should ready for 1 years service bond.
Qualification: Any Graduate
Job Type: Full-time
Salary: 96,000.00 to 144,000.00 /year
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