AVP, WRB Segment & Product Cost Management

Job Summary

This role is within the Business Performance Operations (BPO) finance function that supports the Wealth & Retail Banking (WRB) business. WRB has a footprint across the globe with an annual revenue of >USD 7bn and serves more than 11 million clients in some of the world’s fastest growing markets. The BPO finance team supports CFOs, providing financial insights on performance and tracking progress of strategic initiatives.

This role is a key leadership role within BPO. The role works very closely partners with Business Heads on Performance Management.

• Strategic Finance (FP&A + P&L)
• Forecasting & Budgeting: develop revenue models and conduct scenario planning.
• P&L Governance: Manage segment-level P&L governance and performance monitoring for Financials and key KPIs like AUM (Assets Under Management) and NTB (New to Bank)
• Profitability Analysis: Analyse product-wise profitability and structured products.
• Capital & Cost Analysis: Conduct capital allocation studies, cost optimization, and margin diagnostics.
• Advanced Analytics including Portfolio & Product Analytics, Predictive Modelling, Profitability Analytics, Peers benchmarking etc
• Data/Reporting
• Data Management & Analysis: Adept in managing and analysing huge data sets for decision making
• Governance: Ensure data accuracy, reconciliation, and validation of data to ensure fit for use
• MIS Frameworks: Architect and standardize MIS frameworks
• Reporting: Manage periodic Board-level reports/dashboards with KPI-driven insights for Product and Group Performance Reviews
• Technical Skills Required
• In-depth knowledge and experience of the Wealth and Retail Banking business – particularly in Wealth Products, Affluent Segment and Private Banking
  

Key Responsibilities

Business

Being An Effective Finance Business Partner, Responsible To Provide

• Standard Performance MI with insights on current performance
• Analytics Deep dive on Business Performance to drive consistent and sustainable above and beyond business performance
• Partnership with Business and the CFO teams to drive and manage Country Performance via agreed metrices.
  
  

Process

Being a Functional owner of the FP&A process, responsible for:

• Implement industry best practices on Performance Management, Forecasting and Business Analytics
• Drive continuous process improvement which drives efficiency and better control in all the FP&A activities
• Collaborate with other Business Performance leads to ensure standard and consistent MI is delivered to business across WRB
  
  

People & Talent

• To lead, inspire and motivate the teams ensuring that everyone achieves their potential and that the team delivers its collective agenda
• Enhance overall culture of the organisation, with improved My Voice scores, through targeted actions
• Build and execute a People Engagement strategy that encompasses timely & relevant updates as well as social engagement to improve overall employee well being
• Employ, engage, and retain high quality people, with succession planning for critical roles.
• Responsibility to review team structure/capacity plans.
• Set SMART objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives
  
  

Skills And Experience

Risk Management

• Operate 1st line responsibilities of process owners as outlined under Operational Risk Framework (ORF) and associated policies and procedures
• Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising and identify and manage forward looking risks.
• Through assignment of direct and indirect reports, establish and maintain an appropriate framework and procedures for monitoring, identifying, measuring, assessing, reporting, and managing compliance, regulatory, financial crime, operational and reputational risk
  
  

Governance*

• Build and review Governance framework around Standard MI, internal controls, adherence to policy to adherence to agreed risk appetite
  
  

Regulatory & Business Conduct*

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the WRB Country FP&A BPO team to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

Key stakeholders

• Segment & Products CFOs and Head
• Country Business Head and CFO
• Group WRB teams
• Business Performance Operations GPO and Leadership team
  
  

Finance Operations and Transformation

Qualifications

MBA, CA, CFA, ACCA with a minimum of 12 years of experience (post qualification), preferably in the Financial Planning & Analytics area

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.