Associate Relationship Manager-Liabilities
IDFC FIRST Bank
Date: 3 weeks ago
City: Sultānpur, Uttar Pradesh
Contract type: Full time
Job Requirements
Job Requirements
Role/Job Title: Associate Relationship Manager-Liabilities
Function/Department: Rural Banking
Job Purpose
The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
Primary Responsibilities
Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate.
Experience: 0 to 2 years of relevant branch banking experience.
Job Requirements
Role/Job Title: Associate Relationship Manager-Liabilities
Function/Department: Rural Banking
Job Purpose
The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
Primary Responsibilities
- Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports.
- Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area.
- Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory)
- Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation)
- Ensuring account activation and subsequently maintaining the health of account.
- Ensure superior customer service to capture larger wallet share of population.
- Spearhead resolution of customer queries and issues.
- Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
- Ensure compliance as per the bank requirements.
- Recommend process changes in order to improve service efficiency and quality across the branch network.
- Provide support for implementation of livelihood advancement and community development initiatives.
- Recommend process changes in order to improve service efficiency and quality across the branch network.
- Provide support for implementation of livelihood advancement and community development initiatives.
Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate.
Experience: 0 to 2 years of relevant branch banking experience.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Centre Manager - Microfinance
Bajaj Finserv,
Sultānpur, Uttar Pradesh
5 days ago
Location Name: Sultanpur UpJob PurposeResponsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the locationDuties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings...
Senior Executive - Operations and Service
Bajaj Finserv,
Sultānpur, Uttar Pradesh
3 weeks ago
Location Name: JagdishpurJob Purpose“This position is open with Bajaj Finance ltd.”Duties And ResponsibilitiesTo Ensure SLA Delivery for each process To Ensure quality of files processed by the Operations team are within the specified guidelines Achieve Service To Sales Numbers To Ensure all cash management services at the branch are delivered Achieve Service Related TAT & specific deliverables like Generating Tokens,...
Centre Manager - Microfinance
Bajaj Finserv,
Sultānpur, Uttar Pradesh
3 weeks ago
Location Name: Lambhua MFIJob PurposeResponsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location.Duties And ResponsibilitiesConduct village...