Associate Relationship Manager-Liabilities

IDFC FIRST Bank


Date: 1 day ago
City: Bhopāl, Madhya Pradesh
Contract type: Full time
Job Requirements

Job Requirements

Role/Job Title: Associate Relationship Manager-Liabilities

Function/Department: Rural Banking

Job Purpose

The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

Primary Responsibilities

  • Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports.
  • Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area.
  • Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory)
  • Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation)
  • Ensuring account activation and subsequently maintaining the health of account.
  • Ensure superior customer service to capture larger wallet share of population.
  • Spearhead resolution of customer queries and issues.
  • Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
  • Ensure compliance as per the bank requirements.
  • Recommend process changes in order to improve service efficiency and quality across the branch network.
  • Provide support for implementation of livelihood advancement and community development initiatives.

Secondary Responsibilities

  • Recommend process changes in order to improve service efficiency and quality across the branch network.
  • Provide support for implementation of livelihood advancement and community development initiatives.

Education Qualification

Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate.

Experience: 0 to 2 years of relevant branch banking experience.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Academic Counselor in Andhra Pradesh, Gujarat, Jharkhand, Pune, Hyderabad, Bhopal, Raipur, Bangalore, Uppal, Begumpet, Rajasthan, Telangana

WeMakeScholars, Bhopāl, Madhya Pradesh
12 hours ago
Key Responsibilities Get trained on the process of scholarship and admission in various countries Help students secure admissions and scholarships for their higher studies abroad Understand student profiles and requirements upon their application Shortlist appropriate scholarships and universities for each student Write scholarship essays and Statements of Purpose (SOP) for students Track and manage deadlines for your portfolio of students...

Graphic Design Internship in Bangalore, Indore, Bhopal (Hybrid)

Passion Pixies, Bhopāl, Madhya Pradesh
6 days ago
We're looking for a passionate design-savvy, creativity-fueled graphic designer to help us create playful, modern, and meaningful products - from vibrant stationery and gift items to early learning toys that spark curiosity. If you're passionate about blending aesthetic design with real-world impact, this role is for you!Selected Intern's Day-to-day Responsibilities Include Design colorful, engaging premium stationery, gift items, and early...

Senior Business Development Manager

Niva Bupa Health Insurance, Bhopāl, Madhya Pradesh
1 week ago
JOBLocationNAReports toM6 & M5CategoryVariable AgencyReportingBranch ManagerLevelM7OurPurposeAt Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to...