Associate Relationship Manager-Liabilities
IDFC FIRST Bank
Date: 1 week ago
City: Madanapalle, Andhra Pradesh
Contract type: Full time
Job Requirements
Role/Job Title: Associate Relationship Manager-Liabilities
Function/Department: Rural Banking
Job Purpose
The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
Roles & Responsibilities
Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate
Experience: 2 to 5 years of relevant branch banking experience.
Role/Job Title: Associate Relationship Manager-Liabilities
Function/Department: Rural Banking
Job Purpose
The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
Roles & Responsibilities
- Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports.
- Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area.
- Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory)
- Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation)
- Ensuring account activation and subsequently maintaining the health of account.
- Ensure superior customer service to capture larger wallet share of population.
- Spearhead resolution of customer queries and issues.
- Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
- Ensure compliance as per the bank requirements.
- Recommend process changes in order to improve service efficiency and quality across the branch network.
- Provide support for implementation of livelihood advancement and community development initiatives.
- Recommend process changes in order to improve service efficiency and quality across the branch network.
- Provide support for implementation of livelihood advancement and community development initiatives.
Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate
Experience: 2 to 5 years of relevant branch banking experience.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Associate Customer Service Manager
IDFC FIRST Bank,
Madanapalle, Andhra Pradesh
1 week ago
Job RequirementsRole/Job Title: Associate Customer Service ManagerFunction/Department: Rural BankingJob PurposeThe role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role...
Associate Relationship Manager-MEL
IDFC FIRST Bank,
Madanapalle, Andhra Pradesh
2 weeks ago
Job RequirementsRole/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL)Function/Department: Rural BankingJob PurposeThe role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving...