Associate Relationship Manager-Group

IDFC FIRST Bank


Date: 4 hours ago
City: Chandīgarh, Chandigarh
Contract type: Full time
Job Requirements

Job Requirements

Job Title – Associate Relationship Manager-Group

Business Unit - Retail Banking-Rural Banking

Function- Rural Sales

Job Purpose

The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support the Relationship Manager in identifying prospective customers and converting them into real business opportunities. The role bearer is responsible for helping create Joint Liability Groups and centres and manage them through the formation, disbursal and collection phases while driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship.

Roles & Responsibilities

  • Manage zoning activity to map household needs in villages and areas allocated.
  • Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.
  • Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
  • Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.
  • Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.
  • Maintain high collections efficiency through discipline and drive.
  • Monitor preparation of accurate documentation of loans and saving account.
  • Coordinate with operations officer to ensure timely and accurate data entry.
  • Ensure compliance as per the bank requirements.
  • Conduct field audits and customer verifications to ensure high quality of accounts.
  • Gather Latest Market intelligence and track and benchmark against best practices in competitor banks.
  • Recommend process changes in order to improve service efficiency and quality across the branch network.
  • Provide support for implementation of livelihood advancement and community development initiatives.

Secondary Responsibilities

  • Recommend process changes in order to improve service efficiency and quality across the branch network.
  • Provide support for implementation of livelihood advancement and community development initiatives.

Key Success Metrics

Customer Acquisition targets, Cross sell targets.

Educational Qualifications

Bachelors in Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management / any other.

Experience

0 - 5 years of relevant branch banking experience.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Sr. Software Engineer

Gallagher, Chandīgarh, Chandigarh
2 weeks ago
IntroductionWe believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself.Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals...

Experiential Marketing Manager

Microsoft, Chandīgarh, Chandigarh
2 weeks ago
The Experiential Marketing Manager is responsible for orchestrating immersive brand experiences across Asia, spanning both in-person and digital formats. This role translates complex business objectives into compelling event narratives that resonate with diverse audience segments, including IT professionals, developers, and decision-makers.The manager leads end-to-end event execution—from strategic planning and stakeholder alignment to post-event analysis—ensuring each experience is purposeful, inclusive, and...

Executive - IT Network Administrator

Groz-Beckert, Chandīgarh, Chandigarh
4 weeks ago
Groz-Beckert is the world's leading provider of industrial needles, precision components and fine tools as well as systems and services for the production and joining of textile surfaces. The products and services support the fields of Knitting, Weaving, Felting, Tufting and Sewing around the world.Where all the threads of the organization come together: Groz-Beckert headquarters in Albstadt, Germany.The family-owned company...