Associate, Quality Control, Client Onboarding and Reference Data Services, Risk, Regulatory & Resilience

We’re seeking someone to join our team as a Associate in Client Onboarding & Reference Data Services (CORDS) to support the KYC CDD Refresh team in Bengaluru which is responsible for managing the refresh program across global jurisdictions.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Team Specialist position at Associate level within Core Services, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What You'll Do In The Role

• Quality Control Specialists are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation
• Performing quality control testing and driving process improvements
• Reviewing customer databases (i.e. data checks on the core system of Morgan Stanley and review of the records of existing clients)
• Raising and escalating potential quality assurance, process or policy issues
• Reviewing data and documentation to ensure they meet regulatory requirements
• Providing status reports and escalating issues to management, as appropriate
• Partnering with the KYC production team to collect required documents and associated information to meet all regulatory and internal polices
• Act as a subject matter expert on required AML/ KYC documents and process
• Share knowledge and experience with team members to ensure a consistently high level of performance
• Leading detailed analysis with line staff and wider Ops groups to proactively identify, analyze and quantify manual inefficiencies and determine how processes can be improved with available resources and tools
  
  

What You'll Bring To The Role

• Bachelors degree
• Minimum 3 to 5 years experience working in an AML/KYC role required – Checker / QA
• Strong ability to meet quality and performance metrics agreed under QA service level agreements
• Proficiency level of English knowledge,
• Excellent written and verbal communication skills
• Outstanding attention to detail
• Professional computer skills (including Excel), quick adaption to new systems
• Understanding of the regulatory landscape
• Ability to interact effectively with others across departments, regions and time zones
• Advanced skills in Microsoft Office applications
• Understanding of Power BI, Alteryx
• Previous employment in a multi-national organization
• Experience in the financial industry or equivalent background
  
  

What You Can Expect From Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

We're committed to bringing passion and customer focus to the business.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.